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Wagner Pest Solutions

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Glendale, United States

wagnerpest.com
Pest control service· Animal control service· Sanitation service· Bird control service

Wagner Pest Solutions Reviews | Rating 4,6 out of 5 stars (5 reviews)

Wagner Pest Solutions is located in Glendale, United States on 5830 W Palmaire Ave. Wagner Pest Solutions is rated 4.6 out of 5 in the category pest control service in United States.

Address

5830 W Palmaire Ave

Phone

+1 6234666752

Accessibility

Wheelchair-accessible car park

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Kassandra Redondo

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This is seriously the most frustrating experience I have ever had. My apartment has been treated twice now for bed bugs. This second time the bed bugs are still here and when I contacted my apartment and she called the company, they told her I wasn’t prepared for the second treatment, so they claim. Why was I not given notice of this a month ago and why was there still a note left on my door with a completion date? So obviously confused by this I gave them a call and got no help. No answers. I have been living-out it of boxes for months now and I have absolutely no control here. I was prepared exactly the way I had been for the first part of the treatment and the exterminator told me it was well done. This place is has been giving me the run around for so long and I just want to be comfortable in my own home. Update: Tom the supervisor immediately responded and personally came to my apartment to ensure my issue was taken care of. He was very concerned over our situation and I am definitely much more comfortable knowing he is control of the work done in my home.

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Adrienne Howell

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I have a job where I have to go into other peoples' homes and often sit on their furniture, so I'm prone to picking up more bugs than the average person. I've had Wagner treat my apartment for bed bugs twice and both times I've been very happy with the results. I haven't been home for either treatment but I didn't have any further bites after either treatment. The only reason I didn't give 5 stars is because of their policy (which I read in a response here to another person) that they won't communicate with individuals who live in apartments directly. I've called with questions previously (I'm not from Phoenix and was unfamiliar with bed bug behaviors and treatments when I moved here) and 1.) I don't know if the young lady answering the phones is told not to answer questions or if she was just never trained in the specifics of the field, but speaking to her yielded no real answers and 2.) I've asked for return phone calls from an actual exterminator both through the receptionist and via a note left on the door of my apartment previously and neither time did I receive a phone call back. Not only is the apartment manager only here a few hours a day, it's also not very efficient and potentially inaccurate to have a 3rd party who isn't a professional in your field relaying messages to customers. I'm an RN and I would never ask an accountant to relay technical medical information to one of my patients. Someone who lives in an apartment is no less deserving of accurate and expeditious information than someone who lives in a house. Aside from that, I do truly appreciate the quick and thorough service I've received. Thanks!

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Cindy Garcia

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I've used Wagner at both of my apartment communities for pest control for about 5 years now. Recently I have had phenomenal service by David G. He is very knowledgeable, professional and takes the time to go over prep sheets with my residents prior to them getting serviced so their apartments are prepped correctly for treatment and that shows that he really cares and my residents appreciate it. He is extremely friendly and what left an impression on me was that he actually takes the initiative to check for ant hills or other exterior pest issues we have and treats them before we even notice the problem. He goes above and beyond the call of duty. I am extremely happy with my tech and the service we receive. I highly recommend Wagner for all pest control services.

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Linda

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I forgot the name of the guy who sprayed my rental but he was super awesome! I was running late to meet up at the rental to open the doors so he could spray, in the mean time he sprayed the outside before I got there. When the job was done the gentleman saw me double checking certain areas and ask me if I wanted him to go over it again, which I appreciate! Since my home was sprayed I have not seen any pests. Also the girl who answered the phone to make my appointment was very nice great customer service overall thank you!

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Tyrrell Love

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Cesar came in and was willing to spray wherever we wanted and trusted us enough to now where we seeing problems. He also stated he would advise and tell our apartment management to check the apartments around us for issues as well. Great service.

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