Glenview, United States
1615 Greenwood Rd
N/A
+1 8477246140
My neighbor hired Montoya for a job and Montoya illegally reached through my fence and pruned my arborvitaes. There are now holes where I can see my neighbor's house through them. If the arborvitaes were growing through the fence that's one thing, but they weren't. I have photos and video evidence that Montoya illegally reached through my fence and trimmed parts which were growing upright against and along the fence. My neighbor told me that she did not tell them to prune anything that wasn't on her property. I believe my neighbor did not tell them to trim the arborvitaes on my side, she just wanted her trees and yard clean and healthy. By the way, her view of my arborvitaes is less desirable now too. Montoya also illegally blocked my driveway for 90 minutes with their equipment. Bottom line, Montoya does not respect individual's property and completely disregards the law. Beware if you see Montoya's equipment in your neighborhood.
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We used Montoya to remove some trees and trim major and minor branches from electrical lines. Desta was great in educating us about tree care. The crew was very professional and did a great job with cleanup as well! They arrived when scheduled. They were reasonably priced. Everything looked great once they left. We will definitely contact them again and would highly recommend them.
Extremely dishonest company that refuses to Pay back a large sum of money that we incorrectly paid to them. Stay far away from them
I reached out to Montoya to set up a quote for tree removal. During my initial call, I was able to set up an appointment for Friday at 9am. On Thursday afternoon I was contacted by their representative and alerted that there was now a scheduling conflict for my appointment. I received no apology for the inconvenience, but was instead offered alternatives for re-scheduling. I ended up taking the option offered to me of noon. At noon on Friday, no one had arrived. Six minutes past noon, I was texted again by the representative and alerted that she would be late - not arriving until 12:40pm. This was frustrating as I was notified after she was already late and that again I received no apology for the inconvenience. I accepted this situation and - once again - the appointment time (set and re-set by the Montoya team) arrived and the representative was late. I ended up cancelling as my initial interactions with their business have been ones of delay and disappointment. Regardless of what their actual skills and services are in regards to trees, I cannot moved beyond these poor interactions as a new customer just looking to get a quote.
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