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Global Callcenter Solutions

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Pueblo, United States

globalcallcentersolutions.com
Outsourcing/Offshoring· Telecommunications contractor

Global Callcenter Solutions Reviews | Rating 2.7 out of 5 stars (5 reviews)

Global Callcenter Solutions is located in Pueblo, United States on 225 W 2nd St. Global Callcenter Solutions is rated 2.7 out of 5 in the category outsourcing/offshoring in United States. Our mission is to help our clients find, grow and retain customers. Our leadership team has been successfully implementing inbound and outbound callcenter strategies since the 1980s -- much of this experience is in the telecommunications and broadband industry. Customer connection is an art. The quality of engagement makes all the difference. GCS is headquartered and operates in Colorado and a near shore partnership in the Dominican Republic. Our commitment, creativity and flexibility helps us produce top end results and stand out as a leader in a highly competitive market.

Address

225 W 2nd St

Phone

+1 7199418232

Company size

501-1000 employees

Headquarters

Pueblo, Colorado

Founded

2001

Accessibility

Wheelchair-accessible entrance

Open hours

...
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C

Christina Garcia

Needs to pay their employees higher wages. Minimum wage don't cut it anymore.

O

OG Trevor

Best place to work at.

W

Wilda Lynndah Hylton

The work and coworkers are not the problem, it's the toxic environment. This place is bad for your emotional and mental health. It starts at the top. The managers do not know their own job process or procedures, and they have zero people skills. For example: Ask one manager one thing and apply that, you get another manager telling you it's wrong on a daily basis. The managers abuse their powers by calling you off the phones to (quote) coach you and take out what ever issues they have on you more than once a week. They can also come personally to your desk and harass you while you are on the phones. This also causes a problem for other employees trying to do their jobs because they can't seem to hear the customers. They threaten employees about three - five days suspension for assessments which only gives the employee/s an incentive not to come back to the toxic environment for three days or more days, nor do the 7 days a week mandatory overtime. If you thrive on a professional working environment that values their employees then GCS is not for you. If you value your emotional and mental state do not come to GCS.

S

Stevan Vasquez

This place was cool!?!?

C

Cool_Cameron50

Miserable place to work Do Not Apply Here! Didn't even get my first check on time! Only get paid on the first and the fifteenth of the month. If you are looking for an extremely unprofessional company that's ran by children or people with a child's mental capacity then this is the place for you. Training Here was a joke. They'll say you received training when in actuality its just 4 days of socializing amongst yourselves while the trainer chit chats with her coworkers.

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