Goodlettsville, United States
200 Northfork Ln
N/A
+1 8777707637
Online estimates
Professional over the phone, but the delivery of our POD has been rescheduled twice now. Once for weather (understandable) once the day of the rescheduled delivery for "technical reasons".
like
The best way to move, from State to State or if its Local
Horrible customer service. Although the service in Goodlettsville was much better than el paso
We rented a POD back in May. Lorenzo S. was great to work with. He was friendly, professional and on time. This made having such large storage an easy process.
I am writing this review based on what there website and customer service has shown me. They will only give you a quote if you give them an email address to spam and a phone number to blow up. This exactly what happened to me. This is just another scam company looking to sell your personal info for buck...
Worst experience ever. First we were told they can do door to door service then 2 dqys before we leave California and go to Tennessee we were told they dont deliver to our new address so we had to hire a moving company to meet us at the pods location an hour away from our new house to lunoad the pod and drive our stuff over to new house costing us an additional thousand dollars. I tried to negotiate that cost with them but i was told there was nothing they were going to do they didn't even apologize for the inconvenience. Will not be recommending this company to anyone. Zero stars was not an option.
Wish I could give 0 Stars. I switched to 1800PakRat, and I suggest you do the same! We had an 8:45-11:45am delivery window. At 1:15pm I called customer service. They said my Pod was on the truck on the way. At 4:24pm I received a notification my order was cancelled. No call, no show. Pod's customer service claims the driver tried to call several times, and claims power lines were in the way. There aren't even power lines on this side of the street! No calls on my phone or the secondary number I provided. Very poor customer service, and very low level of accountability of behalf of Pod's.
Lorenzo was a dream. So very kind and helpful and responsive. Absolutely my hero! Thank you!
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