Goodyear, United States
15361 Virginia Ave
N/A
+1 6234715311
I loved this apt when I first moved in a year ago (back when it was Liv Goodyear) and now I cannot wait to leave. Due to COVID, I had to sign a new lease rather than looking for another place but I would not recommend living here anymore. My neighbor keeps his dog on the balcony all day and all night and it just barks and barks. I’ve told management about it because our lease specifically states that pets are to be housed indoors but nothing has changed even as the nights get colder. The walls are paper thin so you can hear people’s conversations and parties. So if you like sleeping with headphones at night, this is your place. The inside of the apt is nice but the atmosphere of this place has gone downhill in a matter of months. It’s expensive and will probably climb in price as the area is built up more. Look elsewhere if you want something quiet.
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This is a really great place! My AC has gone out twice, but on both occasions the Maintenance fixed it within 1-2 hours (after office hours and during the weekend). The employees at the front are very professional. It's definitely a little pricey, but worth it.
I LOVE my apartment and the property... The office staff is just so frustrating the maintenance staff needs to implement a tracking system.. It's not the people it's the lack of knowledge on doing basic things. First you put maintenance orders in and it take weeks to resolve simple issues that should have been corrected prior to turning the apartment. Are they being walked through to ensure everything is working properly?... Believe me I UNDERSTAND there is a pandemic however there should be more organization and tracking 20 days to have your apartment looked at is poor management in my opinion. You call the office staff and they tell you the same line there is a pandemic and it can take several more months... They also turn over office staff too frequently and then new management doesn't even feel they need to reach out to you. It's like when you the resident can see an issue and see options to resolve the issue but cannot do anything about it because you are just the resident... it is a little frustrating. I wish Rachel was still here I wish Joy was still here Julie is also Amazing I feel like everyone is doing their best they just need to be more organized and reach out to residents. Am I not paying enough to be communicated to? If there was a tracking system I would be able to track my own maintenance tickets... Further I have some tickets that they needed to order parts for and never heard back again. I still have one fan out for over a month.... This used to be a COMMUNITY a FAMILY it feels like that is not the same.
Horrible experience, the girls at the office are extremely rude and not professional at all. Seems like anyone can get a job here and not have any customer service requirements.
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