Grand Junction, United States
760 Valley Ct
N/A
+19709863986
I have done business with Grand West Tractor several times over the years. I have bought a couple of tractors, then traded them in for a better one. I bought a very nice dual axle trailer. Every time I went in there, everyone was courteous and very willing to help. The repair guy had to come out a couple of times, very professional. I have nothing but the highest regard for the employees at Grand West. I now have a 38 hp tractor with a cab. I love it, its a great tractor and does everything I need it to do.
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FIVE STAR SERVICE. GREAT SALESMAN. MATT TOOK CARE OF US FROM START TO FINISH. EVEN INCLUDED OUR KIDDO IN THE PROCESS. HE TOOK TIME TO TAKE HIM FOR A RIDE IN ONE OF THEIR COOL SIDE BY SIDES AFTER WE HOOKED UP OUR NEW RV TRAILER. WOULD RECOMMEND YOU STOP IN AND SEE HIM.
Bought our tractor here. Everything went smoothly during the purchase of the tractor. Our salesman and the employees were never pushy and very friendly. Happy with our purchase!!!
Some nice people- but need to learn about customer service principals... meet and greet Can I help you would be a good start....
Customer service does not exist! Bought a camper they had a week to check it out before we picked it up. When we got there lights did not work, spent about 2 hours waiting eventually left with a promise they would fix and deliver to us 2 days later. Then we spent over a week calling only to be ignored or given excuse after excuse as to why they could not provide a working camper. They did however run to the bank with our check right away! Worst company in Grand Junction to do business with!
Typical used car dealership, had to get extreme to get them to do what they contractually agreed to do. Traded in a vehicle, and found out a month later they never paid off the loan. Called and called for nearly two weeks to get the issue resolved and then they were completely unprofessional about it. Would not buy from them ever again.
Friendly Staff and they have a little bit of everything to choose from.
They were truly annoyed that I called them to ask questions and didn't use their website!!
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