Granger, United States
50415 Herbert St
N/A
+15742777670
Made a special order at a Home Depot (6/5) for a fence that this company was going to make. Nothing complicated, Just a picket fence. It’s been one week since my expected delivery date (6/12). I was told my item was out for delivery yesterday, so I waited all day for my call. I called today to verify at Home Depot, to which they had to call the manufacturer because the manufacturer apparently does a poor job communicating about their contracts and when they will be able to fulfill them. The manufacturer of the fence is closed weekends so there’s no one to talk to. Awesome. I could have built this fence myself in the time that it took to still not have this fence at my home. I paid this company so I wouldn’t have to waste my time or labor to make something. I thought I could pay someone to make & deliver my product at a agreed upon date and that would be much faster than me putting this together myself. What a fool I was. At this point I’ve wasted so much time by not acting sooner that I have to wait for this to finally come in, I’m sure I wouldn’t be refunded anyways. The product better be worth the wait.
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If you deliver here make sure you have an appointment and you will get in and out quick. If not you will wait. They opened up a much larger space to untarp which is very nice.
We delivered a load of lumber to them. We had a 5 p.m. appointment for delivery. We were there, unstrapped, untarped, at 10 minutes to 5. We had to wait over an hour and a half to be unloaded. The guys were nice but the wait was unreasonable.
U gotta wait to get unloaded, but it fast the moment they start
Not designed for vans, if you have a van you'll spend some time here. They have scales on site and pay detention if delay happens. Not the worst place for sure.
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