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Alpha Gate & Door Co.

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Grapevine, United States

alphagateanddoor.com
Garage door supplier· Fence contractor

Alpha Gate & Door Co. Reviews | Rating 4,9 out of 5 stars (5 reviews)

Alpha Gate & Door Co. is located in Grapevine, United States on 3622 Lakeridge Dr. Alpha Gate & Door Co. is rated 4.9 out of 5 in the category garage door supplier in United States.

Address

3622 Lakeridge Dr

Phone

+1 8173817788

Service options

Online estimatesOn-site services

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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William Strobel

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Had issue with driveway gate not working after the freeze. Called in the issue yesterday and Terry came by today. He worked a quick fix for us. He was very personable and professional. They had recently installed a new motor and fixed a weld for us a few months ago, so I want to offer a very belated thanks to Keelan for his professionalism and knowledge.

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Tim Vokes

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I am the Board President of our HOA and we had a Toll Tag Reader go out on one of our gates that needed to be replaced with a new one. The gate company that we were working with was unable to track down and install a new Toll Tag Reader because of what they said was a supply issue. After three months of waiting, I called the parts supplier who informed me that there was not a supply issue on the part. I then asked for a referral for a company who could get the part and install it and they recommended that I contact Terry with Alpha Gate & Door Co. I contacted Terry on a Monday and they installed the new Toll Tag Reader three days later on Thursday, even during the busy Christmas Holiday rush. I would highly recommend Alpha Gate & Door and will certainly use them again!

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P M

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The guy who came to fix the gate did not know what he was doing. I was told he was a “trained” technician. He did not care to ask for the key for the actuator motor, and instead just ripped it off by force. His explanation was that these locks are just made flimsy. He gave me a quote that was ridiculous; that aptly matched his incompetence, for which I was charged 149. I was able to reach out to the original installer of the gate and got a brand new actuator installed in less than half of what he quoted. I am surprised by all the good reviews here. Save your time and money, and look elsewhere.——————————————————— @Owner: You have no record of any customer issue “recently” because this happened in July. I was able to get my gate fixed now, and then I thought it fit to write this review. I do not remember the name of the technician. You might want to check with your scheduling people. Your great reviews were the reason I called Alpha Gate, and I wanted it to work. However, the way it was handled is contrary to the expectations coming out of the reviews.

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Gary

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Highest level service. They came out and did what they promised, even when our gate presented road bumps for them! On time, on budget, 100% to my satisfaction and actually were 30% under a major competitor's bid! I can highly recommend them to anyone!

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manoj sigdel

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Alpha Gate's service is fantastic. They are very responsive and timely. More specifically, Kealan Cutchshaw demonstrates the absolute professionalism and has helped me understand the root cause and had shown me the ways to mitigate them in future. I would recommend Alpha Gate and their services to anyone.

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