Greenwich, United States
420 Field Point Rd
N/A
+12038697500
Restaurant was excellent, unfortunately, the Inn was outdated, therefore, overpriced (for about 300 a night on weekdays). The furniture were too big and overcrowded the small room, bath tub was old, and decor/style was questionable. Also, there were way too many artificial plants and flowers throughout the Inn. Service was great and we enjoy our meals. We would love to come back... just for the food.
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Really disappointing service. Not at all what you'd expect of a Relais and Chateaux property. We stayed at the hotel on a Sunday night, when the restaurant was closed. The concierge was unable to offer us any local restaurant recommendations or offer us a drink, beyond the bottle wine list. The room was not vacuumed adequately, the shower was clogged and the water temperature did not heat up in the shower. Our room was small and the bathroom was very cramped. I called after our stay to share our experience of the hotel--the person that I spoke with was unable to transfer me to a manager or the voicemail box of a manager. I shared my concerns with her and she responded by getting defensive, blaming the staff and saying that I should have complained earlier. She said that I would receive a call from a manager. Instead I received a generic email asking for feedback. I shared my concerns in an email over a week ago and still haven't received any response.
Unique authentic place with a lot of history and excellent restaurant. Large rooms are individually designed and decorated and very comfortable. One thing to prepare for: there are no ironing boards and irons available, also no fridge in the room. Very friendly and attentive staff. Nice bar area with outside patio.
Amazing food and polite staff. Been dining here since 2017. Impeccable service!
This restaurant sources amazing ingredients, so all the food is spectacular. The decor is warm, charming, and old world without being outdated. The service is impeccable and not overly attentive. No loud music to scream over. Thomas ranks at the level of celebrity chef, but he is approachable, and very nice.
Excellent room and very helpful staff.
Everything was outstanding from the room to the food and the service!!
Excellent food. Nice ambience. Good service. On the expensive side.
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