Round Lake Park, United States
40 Porter Dr
N/A
+1 8476932700
I called the Groot Round Lake branch to make a service complaint about the lack of leaf vacuuming on our street. The Customer Service representative, Vicky answered almost immediately and was extremely kind and understanding. She listened to my frustration and said she would pass the information to the Operations Team. Within a couple hours they came to our street and picked everything up! Thank you Groot team for addressing the issue so quickly and proving great service!
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Easy drop off location to work with. Great drivers inside.
Lady on the phone was very nice. However I've had issues with their services since I bought our house 2 years ago. They don't take the trash when they are supposed to. They don't even put a orange sticker or anything to let me know why. I have to call multiple times to have them come and do their job. Very unprofessional!!!
They stopped picking up trash. Haven’t received a bill, a call or notification. There’s plenty of other services available. Choose them.
Schedule dumpster pickup very unreliable... Customer service is terrible.. they outright lie! God bless America!
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