Gurnee, United States
6409 Grand Ave
N/A
+1 8475998200
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly service
I visited American mattress after having been to other bed stores. They have excellent service and know what they are talking about. I went through different styles of beds and was helped to systematically narrow down the options. I have had my bed for a few weeks now and love it. Highly recommend, if you are getting a mattress for the first time!
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Had an issue with a bed frame after I moved recently (not purchased here) and popped in the store to ask their expertise. Rob went above and beyond to offer assistance even knowing I may not purchase anything from him. If I do have any mattress needs in the future, will definitely go back! He is outstanding!
Wow. I learned a lot about what I needed vs. what I wanted from Robert. This was such an eye opening experience. I'm super excited to get our new mattress. I would 100% recommend buying from here. The prices are GREAT and so is the service.
I Do not like writing reviews but I can appreciate them when given. I am so glad I stopped in this store before pulling the trigger on a bed. I was going to buy a bed a the mattress firm racket they got everywhere and I could easily tell the difference in experience. Once I got to American Mattress I was greeted immediately and warmly by Nick ( who was in training still). I could not tell from my experience that he was new! He had knowledge and great recommendations and not to mention was very patient. Needless to say I ended up spending more money then I planned because he built great value and educated me on the right bed. He wasn't pushy or did he pressure me. I also had a chance to work with Rob the store manager who happens to be fantastic. He is very accommodating and was able to help me out with a few scheduling needs. HIGHLY RECOMMEND ANYONE TO GO HERE FOR YOUR NEXT BED!!
I recently purchased a new bed at this location and I had a wonderful experience. Rob the manager was very patient and helpful. He explained the different options and was able to help us make a decision tailored to our needs, both in terms of sleep quality and price. After searching blindly on the internet beforehand, it was a relief to have a large array of choices all in the same place, and to see the choices person. I highly recommend this location to anyone looking for a new mattress!
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