Hackensack, United States
500 S River St # 16
$
+1 2012960017
N/A
In-store pick-upIn-store shoppingTakeaway
Wheelchair-accessible car park
Bagels are delicious here. However staff is rude and impolite to customers.... particularly the ladies. In the 8 months I've been going there no one has every mentioned to me a 5 dollar minimum for credit cards and today that my husband went and got me a bagel they decided to tell him that and charged 5.00 for a 1.75 bagel. My husband forgot his mask at home but still had a face covering and maintained social distance. I called to speak with the manager and explained that even if he wasn't wearing a mask but still had a face covering didn't mean he could upcharge something I was purchasing before with no problem. The woman behind the counter then proceeded to lie to me once I went to the store saying my husband was being rude and upset and stormed out of the store. This woman is always rude to customers and honestly people walk in there all the time without masks...don't social distance...and don't follow the instructions of only 4 people allowed in the store and to use gloves or hand sanitizer when opening the fridge. I'm disappointed in the service as I have worked as a customer service employee. They should really consider hiring new staff or having a serious talk with these women that work there. Manger also told me he didn't have time to argue with me about the problem....told me he was too busy. When I went there he was no where to be found and staff weren't busy.
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Amazing place to come in and grab a fresh bagel made per your request, good prices too
All the ladies are extremely rude and NEVER get your order right - no matter how many times you repeat it because they refuse to write it down. Been down hill ever since the previous owner left. Save yourself the aggravation and go somewhere else.
Great food however they do not answer the phone number listed on google.
Horrible Staff usually attend u with nasty attitude. Plus they rip u off ,I ordered a Cheese omelette that comes with Home Fries and toast , and for my luck they didn’t give me my toast
Deli
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