Antietam Broadband

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Hagerstown, United States

antietamcable.com
Cable company· Internet service provider· Telecommunications· Telecommunications service provider

Antietam Broadband Reviews | Rating 1.8 out of 5 stars (5 reviews)

Antietam Broadband is located in Hagerstown, United States on 1000 Willow Cir. Antietam Broadband is rated 1.8 out of 5 in the category cable company in United States. Antietam Broadband, a privately owned corporation, was founded in 1966. Antietam Broadband provides cable television and high speed Internet ,Phone services to residents and businesses in Washington County, MD with offices in Hagerstown, MD. The mission of Antietam Broadband is to: Enhance the lives of our customers on a daily basis by providing the latest telecommunication services that entertain, inform, and educate, Support our customer's needs by maintaining the highest standards of excellence in customer care and world-class technical assistance, Protect our community by maintaining an Emergency Alert System state-of-the-art communications network, Create an environment that challenges, nurtures, and rewards each individual employee through training, education and recognition, Connect our community to the world, assuring that our current customers and future generations never fall behind other communities or nations due to a lack of access to current cable broadband technology.

Address

1000 Willow Cir

Phone

+1 3017975000

Company size

51-200 employees

Headquarters

Hagerstown, MD

Accessibility

Wheelchair-accessible entrance

Open hours

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shanice mccombs

Very disappointing, I’ve been with Antietam close to 4 years and have dealt with all the downs with the company but this is absolutely the worst service ever. I called to update my service, took part of the day off because the technician was suppose to come between 8-11 am. The technician was suppose to call first received no call for COVID screening or for the “30 minute” window. The guy shows up my daughters answers the door and tells him I’m going to get my mom she will be down in a minute. I come downstairs and he’s gone. Looked at my ring he literally walked off after talking to her. Called dispatch to find out they never updated my number which was requested when I updated my services. Also that they have no idea when he will be able to come out again but I will get a call. Me being a working professional I cannot wait around all day for a service when I have to be at work. No consideration at all for customers. If they don’t want to do their jobs then they shouldn’t be working. If I decide to take my services else where it affects the company, the sales agent that assisted me because they are commission based and other factors as well. They need to do better and hire quality people.

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Nick McLeod

Poor service and poor service! My cell didn't work as I waited in the 12 car line

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Jenna Myers

We have had issues with Antietam internet for as long as we have lived here. Over priced, drops out, I've called because of an issue before and was told there was nothing they could do...my husband calls ( who wasn't even listed at the address at the time) and they immediately fixed the issue I was just told they couldn't fix. I would give a lower rating, HOWEVER, we just had 2 technicians come to the apartment to fix our issue. They were great! The called to say they would be here in 20, very professional, wore their masks and fixed our issue! They were great

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Godiva Kisses

Just terrible. I am moving to another area to have better internet.However,the techs who come to your home are very nice and courteous which is one plus of many negatives.I wish we had more competitors to work with. Worst internet I have EVER experienced. Don't know why the company exists.

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King David

Worst internet service ever, but what's even worse they are running misleading adds on Google trying to trick potential Hagerstown Fiber customers into buying their ( Antietam Cable) garbage internet packages. I know this because I almost fell for it.