Hagerstown, United States
201 S Cleveland Ave
N/A
+1 3017453777
Getting Rx's renewed for refill is always a problem. After my appointment last month which was solely to have Rx's renewed. When get to pharmacy in same building only 1 of the 2 prescriptions were sent. Went immediately back to Family Health to get other prescription after a week of constantly inquiring about it never did get it. Recently needed another script refilled thru mental health a script that was supposed to be on file at the Express Pharmacy. When I called I found out that it was deleted. The previous month the pharmacy was out of that medicine so I had it filled at another pharmacy. For whatever reason pharmacist removed both scripts ???. Oh and learned then that the prescription I tried to have refilled for over a week had been filled at some point, never notified. Now I'm forced to call refill line to get script that should have already been on file. Only now get call back next day after calling it in telling me it's to soon to be calling. There policy is 3 day's before it's to be filled. My experience has been that the 3 days isn't enough time for them. That's why I started calling a little sooner than the 3 days. Tried to explain this to person who called but they were so rude. When I mentioned I knew that I wouldn't be able to have it filled until Monday (this is on previous Wednesday) she goes on to say that I wouldn't need it until Thursday. My insurance and federal law will only let me get my script every 28 days. I try to pick it up on 28th day just in case there is a problem ( which has happened) so I don't go without medicine.
like
The cancel policy is BS. Bennett canceled on me less than 24 hours in advance and no apology or anything about that. But i overslept one appointment and I gwt a call pretty much on my behind even tho i called to reschedule. Been without my meds for 2 weeks now because of being canceled on and won't just give me my refills on the meds I need which aren't supposed to just be witbdrawn from. Horrendous
Ms Walker ( I won't call her Dr) has no compassion or interest in your health problems. I wonder why she became a doctor when she so obviously could care less about suffering. Every interaction seems like an inconvenience to her.
Just got done with my appointment with Dr. Michelle Walker and I am completely disappointed and upset. She was very rude, rushed through my entire appointment and showed no regard for what I had to say or the problems I was coming to her with. I will not be seeing her ever again and I suggest that no one does.
My girls love there doctor he’s the best Dr N is grate with my three girls
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