Hallandale Beach, United States
219 NW 4th Ave
N/A
+1 9544586866
Delivery
Wheelchair-accessible car park
HORRIBLE customer service!! We called them to close the shutters prior to the hurricane. The shutters were serviced by a different company a few weeks ago and were closing smoothly. Unfortunately we weren’t able to use the other company to close the shutters because they didn’t have availability. After the hurricane we called Hanes to open up the shutters and they either purposely or didn’t close it properly initially which caused the wheel to come off track. When we spoke to technician he said the entire shutter had to be replaced!! We immediately called Ally, their customer service rep and she said “ Idk... some things just don't go as planned.” DEFINITELY stay away from this company! Very unprofessional and overpriced! BTW, the previous company that we used came today and fixed the problem in less than 30 min without needing to replace any shutters like Hanes claimed
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Thank you for your service,Very good work, the contractor performed the work in record time!!
Alan and his nephew serviced our shutters that Hanes installed 7 years ago. They arrived on time and answered all our questions. We were unable to move the pins up and down to close them properly. Didn't know the set screws had to be lubricated too!
The best possible hurricane shutter company in South Florida. Top notch expertise, experience and ability to understand issues and solutions. No reason to search elsewhere. They did outstanding work on our complex high rise balcony shutter system. The guys (Alan and other excellent person- sorry missed name) finished the project and did a spectacular job. Understatement. Super qualified, prepared, efficient, knowledgeable, great to work with. I can't thank them enough. This was one of those rare gold standard experiences where a company is leaps and bounds ahead of others, and when the project is completed, you're in disbelief how great it turned out, and how easy they made it for the customer. I could not more strongly recommend a company. Thanks.
Hans shutters is a great company and would highly recommend them. The owner came out prompt and gave me a very good competitive price. Once I signed the quote they were very fast to get back out and get the job complete. Not only did they go above and beyond but the made sure the job area was spotless before they left. Look no more Cornell is a stand up guy all the way to their receptionist Becky who was very professional aswell.
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