Hamden, United States
3703 Whitney Ave
N/A
+1 2032882435
My husband called and asked him if he would resurface the head for his mower engine. Bob’s reaction to his questions were surprising and quirky at first. My husband continued his conversation and he was pleasantly surprised to learn that Bob was actually giving him advice on how to fix the small engine himself. He said “this is what I would do”, and so my husband followed his advice and did what Bob suggested. The lawn mower is up and running. So as far as my husband is concerned, “he may be quirky, but he knows his stuff” and “I’d rather have brutal honesty than to be lied to or steered in the wrong direction due to lack of experience ”. Both my husband and I would use Bob again, honesty and experience is hard to come by these days.
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Honest and direct. Excellent work at very reasonable rates. Local pickup offered for equipment. Although its not mention anywhere, I believe he prefers being contacted during morning hours. I have seen the other reviews on here about complaining about how he is \Unprofessional\. No doubt he can be curt and that may come off as rude. But I am the kind of person that prefers ugly truths to pretty lies, and the process of maintaining a lawn mower fixed is not based on working with a person that makes me feel good about my relationship with my lawn tractor, so Bob is the kind of person I prefer.
Great service and honest. He's old school. Can't believe the reviews out here. If he tells you to leave your equipment on your curb for the garbage truck he's doing you a favor. I got an extra 5 years out of a tractor for a total of 100 bucks and two repairs. He charges way too little for the service he provides. I also brought a kids minibike to him that I knew was not worth repairing but the kid loved the bike so I wanted to do it anyway. Im so glad that Bob was honest with me and right in front of the kid he told us to throw it in the garbage and buy a new one from BJ's. He could have easily taken my money but he didn't. He chose to do the right thing and told us to buy a new minibike. This guy is a Diamond in the rough.
Quirky place, but Bob does quality work. I thought my tractor was dead, but he brought it back to life. I have gotten 2 more years out of it so far. He picks up tractors, too, which is very convenient.
Sadly, I have to agree with Tracey. I brought two pieces of equipment to Bob for repair and he acted condescending and oafish. Before he even looked at my items or knowing what was wrong he told me I had Junk and should just throw it away. He said they belong on the side of the road. I'm glad I didn't pay him any money and it was very easy for me to leave his shop. Very UNPROFESSIONAL.
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