Hamilton Township, United States
825 NJ-33
N/A
+1 6094439090
Kerbside pickupIn-store pick-upIn-store shopping
Women's clothing
Not impressed at all. I will preface this review by saying I did just walk in with my mom only without an appointment. I walked in the back door and immediately the alterations woman told me to go upfront. This sales girl who was very bubbly and friendly maybe at most 24-25 said to just browse the store and if I see anything I like to turn it around and she’ll bring samples to the fitting room. Very small selection I might add. Turned over maybe 4-5 dresses. 30 minutes later she finally came back over and set me up in a dark dressing room. I’m a size 18. When I turned the dresses over on the racks I was expecting those dresses but maybe within 2-3 sizes under/above my exact size. Nope. She just left me alone in the dressing room with 4 dresses all sizes maybe 8-10. This is what this woman does for work everyday and you know she knew exactly what size I was and knew damn well I wasn’t any of those sizes but still left me alone in the dressing room with those. I couldn’t get any of them past my hips. After getting frustrated in the dressing room my mother and I just left. She didn’t even come by to check on us in the short 5-10 minutes we were standing around waiting to tell her that none of these will work. Unacceptable. She could have flat out told me in the beginning that none of the dresses I picked out were available in my size range, instead of me getting all excited to try on. Not a good first experience bridal shopping which should have been a happy one.
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Just went to pick up my mother of the bride dress, after alterations had been made, the seams are all puckered when I asked them why, oh its the seam and the zipper nothing we can do, I told them seams should not be puckered like that to me it seems like when they stitched it the thread was too tight causing it to pucker, I asked them to re press it, they were not happy. I have a bustle and they put a metal hook on the back of my dress so you can see it, surely they could have used a white or clear one or sew most of it into the seam. It was pouring down with rain, and all I got to cover my dress was clear plastic that didn't cover the whole dress to the bottom, when I asked about the bottom she said well if we tie it, its going to wrinkle, how about offering some help out to the car, or giving a proper garment bag??. Even when I was going back for fittings, seemed like they couldn't be bothered with you and wanted you out of there as soon as possible, horrible atmosphere, horriible customer service!
They have a great selection of mother of the bride dresses but, they are also twice the price of other salons. I was sadly ripped off by them and their only offer to me was some store credit. Go there to shop and buy elsewhere
My daughter was in a wedding last year. This shop had the bridesmaids purchase dresses too big and pay for extra length, which was not necessary. When we asked why they ordered such oversized dresses, the response was each designer has different sizing. So they, the professionals, taking measurements didn’t matter. Also kind of of rude about it. Had we not found our own seamstress, the alternation cost would probably have been as much as the dress. We are now shopping for a wedding dress and bridesmaids gowns, not going here.
Yes yes and again yes .. Jersey bride living in Switzerland whose getting married in Spain! I was home for only a few weeks and tried many bridal stores and was getting so frustrated with not finding “ the one “ started to feel like that “ moment “ was overrated .. however 5 dresses in and working with Natalia we finally found the one before I even left the dressing room :) however then we realized the dress was discontinued.. I was so upset and confused and was told to come back tomorrow when the seamstress was in to see if we could take the sample size from a 18 to a 0 ... came back the next day and was assured the dress could be fitted to my size.. I am so happy and grateful for all the work that was done to help me and my dress during this crazy process ! Adjusting to my time schedule depending when I fly in , helping make my dream dress and getting nearly everything in one place... I’m not sure how much luckier I could be but it wouldn’t be without this store and EVERYONE in it. Go and try I recommend to literally every bride even if you think you know what you want !! See you guys soon in January love Fantasy
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