Saranac Lake, United States
1 Harbor Hill Ln
N/A
+1 5188912784
Do not book this place. All the reviews are accurate. Check in is at 2pm - we showed up at 2:45 - we were informed the key was in the mailbox, there was no key in the mailbox. Finding Baker cabin was not an easy task. Finally after walking around the property the owner came down and said she had just put the key in the mailbox and a map of where we have to park (pretty much a hand drawn map) You have to walk down a steep driveway to unload your belongings, this should be stated in the listings, someone who is disabled or elderly would struggle. The cabin itself was less than alright. When we showed up (in July) the pilot was on for the fireplace just putting off heat, the stove was so old it consistently felt hot (before we even used it), seemed very dangerous. There is barely any light in the bathroom, the shower is tiny, and shower head water flow legit hurts your skin. The bedroom bed was a rock, there was no sheets or blankets available for the pull out couch, would have been nice to know that.. PLEASE READ THIS PART: Do NOT go in the hot tub! It appeared mostly clean, the water could have been a little more clear but it did smell like chlorine so we thought it was okay. It was NOT okay. 4/4 guests left with a skin rash from bacteria was the hot tub! We’ve tried to reach out to the owner to 1) inform her to clean it! 2) maybe an apology 3) & potentially a credit back for the 200 a night! The only positive thing about this place was kayaking and the lake!
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My vacation got cancelled last minute because the governor of NY enacted a 14 day quarantine for outside travelers from my state. The owner (Denise) first said that I would be refunded. Then she said there would be a cancellation fee, which I objected to because it was literally illegal for me to go through with my vacation. Now, two weeks later, she is unresponsive and I have yet to have anything refunded. I will update this review if and when I hear back and or get a refund. My next stop is the BBB. If I do not hear anything within a week I will open case number with the local police for fraud.
My husband and I stayed in Baker cottage for a night, the place was absolutely perfect! Everything was clean and tidy, warm and comfortable! Hot tub was clean and worked great! We will definitely be staying again! The only downside was the small walk down a hill to get to the cabin, there was snow (we went in November) which made the incline harder to get up and down (not the owners fault), also the shower is a tad small!
Please pay attention to the reviews on this one. My wife and I booked 3 nights in Baker cottage but only stayed 2. This is not the place to go if your looking to relax in a peaceful inviting setting. I will try to keep this straight to the point for those short attention spanners ;) The hot tub was filthy and out of commission (the owner did not accept responsibility but threw the contractor under the bus for its maintenance) The grounds were not maintained (the view of the lake was hindered drastically due to young trees and lack of maintenance) the docks were not even level and falling in disrepair. The bedding was disgusting and dirty that just comes with time. The bed was as hard as my 3/4 inch sleeping pad for backpacking. The bathroom/shower were similar to that of a camper or travel trailer in size and amenities. The road and construction directly across from the cottage was very loud. Street parking at the top of the hill (this I could live with but I'm glad We didn't ride the motorcycle up..) I was never refunded the day we left early and was pretty much blown off. Very unprofessional not to mention what that says about character. They have for for sale signs up trying to sell off properties and its in my opinion the obligations are just too much or they just don't care anymore.
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