Benton Harbor, United States
2188 M-139
N/A
+18778372648
Do Not, Repeat Do not use this service department. Told me that my Stator was bad and it was just the regulator/rectifier. There technician does not understand that the regulator is part of the charging system and needs to go back to school (if he ever went to one. Their general manager refused to refund the diagnosis fee saying "well it's not a perfect world" Heck yeah it is not a perfect world when you hire techs that have absolutely no idea about what they are doing and do not perform diagnosis according to the shop manual. THEY NEVER TOOK OFF THE BODY PANELS TO PROBE THE CONNECTORS! They just told me the stator was bad, said the part was unavailable and had me pick up the bike. ABSURD that a general manager wold "stand behind his tech" Please see the attached picture of old regulator and new affixed to a now repaired motorcycle.
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Was at the end of a 5 day ride around Lake Michigan, when I cracked the cylinder head cover on my Honda F6B. Limped my bike over to Harbor Sports Cycle and Nate, the Service Manager, took my bike in immediately for an assessment. Phil, the Lead Mechanic, then performed a solid temporary repair that got me back on the road within hours. Ordered a new head cover with Jill to be shipped to my home back in Detroit for a permanent repair. Everyone I worked with and a couple of others that I talked with while waiting were courteous, helpful and accommodating. I really cannot say enough good things about the folks at Harbor Sports. They got me back on the road with just a minor delay and kept my trip on track.. Great job and many thanks!!
Love Ed this place for all my Honda equipment but as of the end of January 2019 the owner has decided to close down this location.
Mark have been very helpful and spotted my bad back tire while my bike was in for something else.. Mike is always very helpful. Gil is always very professional and nice. Al very professional. You really have a great team. Thank you all. Roger.
Very helpful with answering my questions about a demo unit! I had been searching for one UTV for two weeks to plow my drive! Found it here! Good price with warranty and equipment!
Even though this was my first time at the dealership they treated me as if they had known me for years. Never once felt like they were trying to take advantage of me or were out to make as much money off me as possible. Had 2 snowmobiles serviced and bought a new one. It felt like I was buying from my best friend. No hassle, fair prices, friendly and welcoming. I've found my new Polaris dealership, I'll be back for any sledding needs I have.
After searching many options, Harbor Sports offered the best deal on my new snowblower. They were easy to work with and very accommodating. One of the easiest purchases I've made. I highly recommend them!
“I compared the entire Midwest to Harbor Sports and Cycle. I even pulled up advertising that was 1000.00 less ONLY to find out they were bait and switch tactics. Gary and his staff are honest and have the integrity customers deserve when making a purchase. Talk about going out of your way... Gary delivered my unit to my home after realizing it would not fit onto my trailer. This NO nonsense approach gained my business and always will. Thanks! ”
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