Harlingen, United States
1902 W Tyler Ave
N/A
+19563656495
Wait time at drive through is a joke. Seriously, get it together BBVA.
like
I waited for more than 30 minutes in the drive thru (commercial), nobody helped me, and I saw more than 12 cars go by in those 30 minutes of waiting, I went to be seen in the lobby, and they told me that I had to wait outside, ( I understand that) I asked if the commercial deive thru was open and they told me yes, come back and wait another 15 minutes, call 5 times by phone and they never answered, terrible service, and I'm going to have to close my account at that bank
Drive Thru time for Saturday is a lie.
Horrible costumer service. Been having trouble for a week with my direct deposit & nobody help me, nobody even answer the phone, Jorge the Financial Sales Advisor even gave us his direct phone # and for nothing, been asking for his help, calling him & texting and he doesn't even have the courtesy to answer. Today I finally went & they tell me I need to wait 5 more days for the check that I now give them to be reflected on my account. DON'T RECOMMEND BBVA!!!
Bank drivethu is supposed to be open on Saturday 9am to 1pm and it CLOSED. VERY POOR CUSTOMER SERVICE.
Deli
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