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Spa La Posada

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Harlingen, United States

spalaposada.com
Day spa· Cosmetics store· Massage therapist· Spa· Facial spa· Nail salon· Waxing hair removal service

Spa La Posada Reviews | Rating 4.6 out of 5 stars (5 reviews)

Spa La Posada is located in Harlingen, United States on 1205 E Tyler Ave. Spa La Posada is rated 4.6 out of 5 in the category day spa in United States.

Address

1205 E Tyler Ave

Phone

+1 9564126363

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Zayra Trevino

Martha is AMAZING. She made me feel comfortable and was professional through the process of my brazillian wax and eyebrow wax. I plan to become a regular!

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Alexandra R.

This Review Is Regarding the Brownsville Location: I have been a client over the years, but this one session has resulted in not returning nor recommending the organization. On Saturday, December 12, 2020 - I stopped by for a Brow Clean-Up. I had my brow clean up and filled, and went about my way. I shortly felt a burning, and decided to look at my face closer... Both of my brow bones had their skin torn off - by large sums. I understand there are a times where nicks can occur, but these were full patches of skin. Photos attached. I returned immediately to the location to file a complaint, to which Christina (I believe that was the receptionist’s name) and I tended to me in the most professional manner. She immediately called the Harlingen manager, to whom I spoke to on the phone. I’m explained my skin routine (face wash, sunscreen, CC cream, no acne medications) which would not have impacted the waxing. I was advise to place Neosporin (which I did not accept at the time given the high irritation of the wound), and was provided a refund (tip provided was not refunded). I ask that your organization looks into error administration from a stylist perspective. At NO point during the session did the stylist, Jenny, acknowledge the strip removed from the first brow bone, comment, and correct for the second brow bone. Also - after the session, the stylist made absolutely no comment on what had occurred. Unfortunately, I was not able to see the error due to the brows being heavily filled in. When I returned to file my complaint, Jenny not once came to view what had occurred and provide feedback. Unacceptable. One day later - after sleeping with suggested cream by the Manager - the healing is stark colored. Photos attached. My concern is now the healing - the skin integrity, the potential discoloration, and the time it will take to the even out again with the rest of my eye. Damage has been done, and now I need to navigate and hope for fruitful outcome.

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Jolinda De Leon

It was my first time visiting Spa La Posada, and my first time getting this particular waxing service. Prior to my visit, I was able to speak to Jessica on the phone who answered all of my questions. Jessica was SO professional and sweet throughout the entire process! She is amazing at what she does! I came all the way from Edinburg to the Harlingen and it was so worth it. Will definitely be going back to the Harlingen location and booking with Jessica in the near future.

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Bob and Barb Hettesheimer

Totally amazing place and pricing. Very Covid safe.

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Melissa Resendez

Love the atmosphere and friendly staff.

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