Harlingen, United States
426 S Palm Blvd
N/A
+1 9564285400
My dog came back with massive patches of skin infection on her face and legs and is now on three different types of antibiotics. The pictures show swelling and infection on her snout, under her eye, redness around the mouth, legs and teeth. The manager said he didn’t see any of that while under their care, and apologized after I left bad reviews and paid for her vet, meds and refunded me, but my dog was crying when I picked her up and was so dirty after I just got her a bath the weekend right before. She also has brown stains all over her teeth from what the vet says looks like rust or dirt from chewing on a gate. She’s now recovering from the infection and is just not the same. Please do not leave your animals here for boarding.
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Best experience at a groomer by far. You walk in and are treated with such professionalism. They treat your pets with such patience. My dogs never get the “military” hair cut look that most groomers give. They always come out looking so happy and healthy. Definitely think my dogs prefer the staff at the pet resort over myself. You can’t help but feel like family. You won’t be disappointed! I know I’m not.
STAY AWAY, FAR FAR AWAY! I don’t know who is writing these reviews. I took my boxer there just over a year ago. When I picked her up they didn’t know who my dog was. I decided to walk back to the kennel area. My dog was in the last kennel. The place was covered with dog excrement and so was my dog. I went to put her in the car but she was so wet (pee) and covered with poop that I wouldn’t put her in my vehicle. Fortunately the groomer was still there and she let me give her a bath. I tried to call the county but was not able to find an agency to take my complaint. Never have I seen a kennel as filthy as this!
Boarded two dogs for a week or so. It's been a while, but they did well. One of my dogs has anxiety and she seemed to do okay. Didn't see the facilities other than the front. Would have liked to see the daycare area and whatnot. Probably won't use again unless we can take a peak to be sure they're adequate.
From what I can tell, management treats each animal as if they were their own. Kameron has always been great help and informative on not just my dog, but will chat about current events and always has a good story.
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