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Best Buy

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Harrisburg, United States

stores.bestbuy.com
Electronics store· Appliance store· Home theater store· Video game store· Computer store· Music store· Video store

Best Buy Reviews | Rating 4.1 out of 5 stars (5 reviews)

Best Buy is located in Harrisburg, United States on 5000 Jonestown Rd. Best Buy is rated 4.1 out of 5 in the category electronics store in United States.

Address

5000 Jonestown Rd

Price range

$$

Phone

+1 7176510980

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
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J

Jagf Lightner

I'm sure Best Buy is fine for other services but I would not recommend them for appliance installation. We ordered a washer and dryer from them and when they came to install, told us they wouldn't fit in the door and left. Did my own research and found they should have fit just fine but the installers measured the box and not the appliances themselves. Called to reschedule and sat on hold for 45min. Finally went to the store and spoke to customer service. She rescheduled for two days later. I then got an email a few hours later saying I need to make an appointment for installation. I call back and again get no answer after 20min. Called Best Buy's main 800 number and get someone who tells me they can do the installation on the day scheduled but they wouldn't have the appliances available. I explained that the appliances were just at my house that morning and that there's no reason they shouldn't be available. She told me she would have to email the local store for an update and it could take 24hrs for a response. At this point, I cancelled the order and went to Home Depot and got the same washer/dryer.

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Rosemary Quinlin

So far I'm rly enjoying this watch I bought at bestbuy a few days ago, I usually buy DVDS here.

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Tamera Clemens

I use curbside pick-up for the first time. The process was easy to follow. I was in an out in less than 5 minutes! First, you are emailed that your order is ready for pickup. Follow the directions on your email. Pull into one of the designated pick-up parking spots. Respond to your email indicating which number spot you are in and the type and color amount your vehicle. You are given a 4 digit code. A text message tells you that they are on the way with your order. Then a cheerful associate (my experience) comes to your car! The pick up process literally took me as long to type this review.

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Deb Hudak

Very helpful and had item I needed. The sales person was knowledgeable

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Scott Himler

Great store,bought cd player for my truck and they installed quickly. Sounds great and great service. The wait for instalation was long about a month. Friendly staff and they don't badger you if just walking around looking. Will be back again.

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