Harrisburg, United States
600 S 17th St
N/A
+1 7172044569
Wheelchair-accessible entrance
I called HB McClure after another company claimed they fixed the heat, but didn't (and were rude to boot). The service tech (Brian) was prompt and professional, diagnosed the actual issue, and explained it to me in clear but not condescending terms). He was able to return in less than a week to fix it after ordering the needed part. I couldn't be more pleased and will definitely use only them in the future.
like
The furnace stopped working and there was a snow storm. I was scheduled for Wednesday but there were able to come on Tuesday. They showed me and explained everything. They showed the broken part to my 5 year old son and explained how it did not work. They were awesome. They also wore a mask and booties to not track snow and dirt around the house. They just did an awesome job and were very efficient. Thank you very much. I will probably be seeing if I can get on a maintenance schedule with them. Thanks for getting my heat going after 3 days of space heaters.
Andy came out to our house to check a problem we were having with the outside unit of our heat pump. He was very polite, and was very knowledgeable of our system. He did several tests on the unit and verified his findings with his supervisor (Keith). Keith is very familiar with our unit since he has been our tech for a good many years. Andy shared his findings with us, and made arrangements for needed repairs to the unit. He was able to get the unit working properly for us to get heat. We really appreciate the help of all those involved at HB McClure in solving the problems we were having. Thank you for great service.
Gabe from McClure came out at 10 o'clock at night - right before the snowstorm started 2/17/2021. We needed a part to make the blower work, but he was able to bypass the control panel as a temporary fix until the new part came in. A few days later, Mason, came and fixed everything and so far so good. Because we have a service plan, we didn't have any fees to pay, so it was like Christmas in February with just the right present :-)
Nothing like loosing heat when it is below freezing outside!! HB McClure was very fast and courteous!!! I have been a customer for over 30 years and have never been disappointed with their service or employees! Highly recommend!!!
Deli
The best companies in the category 'Deli'