VCA Healthy PAWS Medical Center

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Haymarket, United States

vcahospitals.com
Animal hospital· Dog day care center· Emergency veterinarian service· Kennel· Pet boarding service· Veterinarian· Pet groomer

VCA Healthy PAWS Medical Center Reviews | Rating 4.3 out of 5 stars (5 reviews)

VCA Healthy PAWS Medical Center is located in Haymarket, United States on 14840 Washington St. VCA Healthy PAWS Medical Center is rated 4.3 out of 5 in the category animal hospital in United States.

Address

14840 Washington St

Phone

+1 7037544146

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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julie spencer

This office has the kindest staff. Really impressed by how nice and personable everyone is. They have been so compassionate with our animals and that’s exactly what you hope for when finding a vet!

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Shara Baythavong

Just moved here and was able to get right in. Due to COVID safety protocol a staff member comes to your car to get your dog / pet. I actually like this... because it means NOT dragging my two kids into the office. (Not opposed to keeping this policy.) The tech was very kind and explained everything to us and even allowed me to leave to take care of something while my pet was being treated. After her vaccinations the office called later on to see how she was doing - wow! Thank you! It's also so nice that we aren't left waiting forever for appointments compared to where we moved from. So far, very happy with this office and staff.

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Kristina Sherman

Professional and compassionate staff. We appreciated the kindness and understanding for our pet's specific needs.

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Connie Usserman

I have been with Healthy Paws since I moved to Virginia from Ohio last year in July. I have boarded my dog, Reese, with them on several occasions and oftentimes felt that because Reese was not one to make much noise \asking\ for attention that she may have been left in the kennel for long periods of time as she would immediately hit her water bowl several times upon our return home. But, because I was on a fixed income, they were least expensive and the closest to my home. This past Thursday, Oct 22nd I left her with them as I flew to Ohio for a family visit. I told them that she had been lethargic for a few days and whimpered when I would pet her around her neck. They called me and told me she was fine and proceeded to give her a Bordatella shot. Upon my return from Ohio Monday evening, Oct. 26th, I could tell she was considerably worse than when I dropped her off. I took her Tuesday morning of this week to an animal hospital where they proceeded to tell me that they could tell that she was in a lot of pain and would run tests to see what was going on as they could tell that her heart sounded very large. Upon running tests, it was determined that she had a tumor on her lung that was pushing her trachea into her spinal column and 5 of her vertebrae were compressed. She was also dehydrated and her colon was completely full of stool.This was 17 hours after picking her up from VCA. There was nothing they could do and I held her in my arms as she was euthanized yesterday morning. Upon speaking with VCA they reimbursed me 46 of a 325 bill. My heart is breaking from the loss of my beloved 12 yr old Shih Tzu.

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Jennifer Arnold

We are a military family who moved to the area 3 years ago. VCA Healthy Paws is a vet close to our home, clean, and had a caring staff. Over the past 3 years, staff has changed and definitely lacking customer service skills. Our German Shepherd, Dago, gets chronic ear infections when the seasons change. Here we are entering spring, and Dago has another ear infection. My husband is active duty military and currently on deployment. I broke my kneecap 2-weeks ago, and I am fully handicapped with a brace. I called VCA Healthy Paws and spoke with Scott regarding Dago's ear infection and our situation. I asked that the doctor prescribe the medication Dago has been taking for 3-years without me bringing him in for an exam, due to my current medical situation. He spoke with Dr. Lucy, and she would not do it. Scott asked if I could have a neighbor help me bring him into VCA. Now, we have boarded our dogs at VCA and spent thousands of dollars, so they know our family and know Dago. As a staff, they know that Dago can be aggressive towards strangers. I can not handle a 110 pound German Shepherd, and Dago surely won't let a stranger near him, especially with his ear infection as bad as it is. Again, they know our family, Dago, and that he has chronic ear infections as each exam is noted in his chart for the past 3-years. VCA Healthy Paws is not family friendly, considerate, nor loyal to their customers. VCA Healthy Paws only wants your money not what is best for the animal. I am at a loss as to what to do for Dago.