Hazle Township, United States
380 Maplewood Dr
N/A
+1 8448253159
Wheelchair-accessible entrance
I love my speeds with Service Electric Cablevision thank you guys so very much for the super fast upload and really cheap prices!!! :) :)
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This company has the fastest internet in my area but it comes at a hefty cost. You would think they would give parents with school aged children a break especially since they supposedly received federal funding to do so because of all the schools transitioning to virtual learning. In the beginning of the pandemic they sent letters home to the parents of students stating if you weren't a customer then you got 90 days of the cheapest internet package free. I didn't qualify for that because I was a previous customer that didn't have service for 2 years prior to the pandemic and the virtual learning I didn't have internet. I got it so my 2 children could complete their school work with no issues.
Technicians are awesome. I'm sure they're not paid well. Technical support when you can get through is adequate. The owner should spend some money on an automated system that's capable of understanding plain English. If you call after hours you get lost in the \automation\ all you get is sorry I did not get that please say... Over and over spend some money and get an automated system that doesn't piss your customers off before they even get a chance to speak to anyone already!
Pay 85bucks for 100mbps internet speed. Consistently get 5-10mps speeds. Maybe on occasion \off peak\ I hit 50mbps. Complete joke. I should pay for what I'm getting. So instead of 85bucks a month I send in the 5 to 10% of the bill for the actual speed I'm getting. Called and never get anywhere. They are the only game in town so they know they got you. If there is another internet provider please inform me as I would switch tomorrow!
Had them before, good service. Moved, and have been trying for awhile to get service. I call and keep getting told \they are going to verify the address and get back to you\. The date keeps changing, and I still don't have service. If there was another provider in my area I would have went with them by now. Disappointed.
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