Henniker, United States
133 Buxton Industrial Dr
N/A
+1 6039240444
We called Henniker Septic to have our septic system pumped, it was an emergency situation and needed to be done right away. The lady we spoke to on the phone to set up the service was very helpful and said they would be out that day. When Garrett arrived he was very friendly, and professional. When my four year old came outside he said “there’s my helper!” And continued to be kind and engaging throughout the time he was at our house. He answered all of our questions and got the job done. My husband and I will be using Henniker Septic from now on! Highly recommend!
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Awful customer service. First time using them. I was ready to pay bill at time of service but had to go next door to get my check book. Driver said don't worry about it they will send you bill. Bill was sent to tenant and I never received. When I did months later, I called to pay immediately. Was meant with robotic response from both clerk and manager they would not waive late fee even though I told them I never received bill and the minute I did receive bill I called to pay. Over 10 late fee they are loosing me as a customer for that property, loosing my neighbor, loosing my business with my other properties. 10 could have gotten them 4 other properties but it is obvious business is good and they do not need any more. Suggest looking elsewhere if you want true customer service When things don't go their way. They are probably good if there is no issue but best to have a company work with you and not against you when there is.
Paid for service up til October, Have been with Henniker Septic for over 20 years. had card on file and Henniker’s office personnel stole my information and overcharged my credit card, called to straighten out but was told that they sent an email stating rates were changed.. well that’s all fine and good except I didn’t leave an email address for them to notify me. They lied to me and said they were not going to return the charge. Thanks a lot Chickie! That was my kids Christmas presents!!
The owner of this business and a team member came at a time of emergency and was kind and provided excellent service. We are so very grateful for such a great business in our community . Thank you so very much for your care and service Claire
Have used Henniker Septic many times for porter potty service. Septic system inspection, septic system pump repair. Always professional on time great service.
Needed a grinder pump basin drained for plumbing work. They were very professional and were able to get a truck here in less than 2 hours.
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