Hermitage, United States
3520 Central Pike
N/A
+1 6157309438
All Star Medical provided exceptional care through their staff member Kevin. He demonstrated integrity and honesty. Kevin took the time to adjust a knee scooter and educate how to properly use the device. The scooter had been purchased previously from an outside source. After Kevin, at no charge to us, fixed our existing scooter there wasn’t need to rent one from All Star. In the future we will use All Star for our medical device purchases and highly recommend them to others.
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I borrowed a knee scooter from a family member but thought I needed a new one due to brakes. I went to All Star to rent a knee scooter. Kevin was able to tighten up my brakes, set up the scooter to my height, and show how to collapse the handle bars for transportation. Kevin was very helpful and educational.
Great service and products from AllStat Medical Equipment... owners Josh and Kevin are very knowledgeable about their products and will get the items you need to make your medical care much better. This is a family owned local business with a great reputation for helping people. Five out of five stars here from this reviewer.. I give credit where credit is due.. and credit is well deserved here
An employee named Kevin was manipulative in an effort to have me purchase an exact item in the store, instead of their online site where it was 100 less. I ordered online. Their order process was archaic in numerous ways...and lacked basic information at the end. When I inquired, it was Kevin who responded and informed me HE was handling the online part of it, too!?!?! I was very wary of all his business actions up to that point, and cancelled the order right away. The item made it to the carrier, but was retrieved before it ever shipped. They charged me 49 to restock a 20 pound item, and reduced my refund by that amount. That is extreme by any standard. I told Kevin business models like All Star are the reason people order from Amazon instead of independent stores...and that’s just what I did. I had my item in 2 days with no shipping charges. It took me 2 weeks to get my (partial refund) from All Star. I won’t be shopping there again!
I rented a scooter and the process was really simple and fast. I was shown how to take it apart and put it back together for easy transport. I highly recommend using them. The scooter lasted for an entire day through the mall, so the battery life is very good.
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