Search Icon

Bill Snethkamp Chrysler Dodge Jeep Ram

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Highland Park, United States

billsnethkamp.net
Chrysler dealerDodge dealerJeep dealerUsed car dealer· Chrysler dealer

Bill Snethkamp Chrysler Dodge Jeep Ram Reviews | Rating 4.3 out of 5 stars (5 reviews)

Bill Snethkamp Chrysler Dodge Jeep Ram is located in Highland Park, United States on 16400 Woodward Ave. Bill Snethkamp Chrysler Dodge Jeep Ram is rated 4.3 out of 5 in the category chrysler dealerdodge dealerjeep dealerused car dealer in United States.

Address

16400 Woodward Ave

Phone

+1 3138683300

Service options

In-store shopping

Offerings

Car hireOil changeRepair services

Open hours

...
Write review Claim Profile
S

Shone John

I made an 7:30a appointment for a diagnostic test and recall part, thinking this would put me ahead of the crowd. I was told the process would take maybe 5 hours. However, after not hearing anything for over 6 hours I called and was told end of business day. By the end of the day I had to call Again and was told the next day because the part didn't come in. I called after lunch the next day after not hearing anything yet again and the person I was dealing with was out too lunch, and the other rep had no clue About my car. I was told he would go to the back and call me right back. He never did. I called a couple of hours later and was told the recall part didn't come and the diagnostic would be finished later. I called back again near the end of the day and was told I would get a call back in 30-40 minutes. The call I received gave me a report of the diagnostic (at a pretty hefty cost - I was told 1 fee was waived), but I was told the recall part wouldn't be available for 3 weeks and would I like to schedule. I declined. I didn't like the untimely callbacks. I called another dealership to schedule the recall because I was just over Snethkamp and received an appointment for the same week. I then receive a call from the rep at Snethkamp the next week telling me that the part was ordered and in. I explained that I scheduled Another dealership and was basically told I couldn't/shouldn't And the other dealership would loose money because Snethkamp had already ordered. I explained that wasn't mentioned and I had no desire to return to Snethkamp. I only went to Snethkamp because my nephew had just had a good experience. Well mine was the total opposite and I have no desire to ever return.

A

Abdulaziz Alaziz

Great service, friendly service representative & atmosphere could do a make over. princess are a bit expensive..

J

Judy Armstrong

I was very impressed! They were very upfront with all prices. Real good deal on oil changes. But the best was when the tech came to talk to a elderly lady in the waiting room and told her because she was unable to bring the car back the next day....He would stop by her home and snap the part on !!!!!!! Gave me a fare estimate on some repairs that ask about including part prices. Also they offered several ways to support the local food banks. I moved here from a small town down south. Really impressed!

M

Mk1

I was here for an oil change. Fast and friendly service. The waiting room was dirty and it looks like it hasn't been remodeled in ages. Also customers can use some drinking water and or coffee .

S

Sylvia Moreno

Best Customer Service... Friendly and helpful staff... Would recommend this place to anyone. Love my new Jeep

Top 10 companies in Chrysler dealerDodge dealerJeep dealerUsed car dealer category in United States

Close