East Hanover, United States
258 NJ-10 West
N/A
+19738875400
Great Experience! Usually I'm cautious of dealerships when it comes to vehicle maintenance but I was referred to Hilltop and I've gone there ever since. They have an incredible service department that is incredibly helpful, hardworking and treat you great. I highly recommend!
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Took car in for free oil change. Was told I need new engine, cabin filter in addition to break fluid change. 3 hours later and 350 poorer I was on my way. Not that I’m complaining but it is what it is owning a car.
Leigh was my service advisor and she was amazing. She is a huge asset to that place. Her attention to every customer goes beyond customer service she was giving customer care! Great job
Our salesman Anthony was extremely helpful and honest. Could not have been more pleased. I Would highly recommend him to anyone looking to purchase a Nissan!!
Best car buying experience I ever had!!! Needing a car for our 17 year old, we came across a used Lexus IS 250. Perfect car for a young man heading to college. Anyways, I called the dealership to confirm the car was still available, Rocco replied that it was and had the car ready for us when we arrive at a little past 8pm. The car was immaculate, ran well and had all the security features we needed as parents but also the bells and whistles for a young man. Only reason I dont think we were able to drive the car home that night was due it already being late, and Rocco needed to confirm with my financing in the morning. By 10 am the next day, Rocco had already called that everything is in order and the car was ready for pickup. Once again upon arrival, a cleaned car with full tank of gas was waiting for us. After about 30 minutes or so finalizing paperwork and signatures we were on our home. WOW, Im impressed!! Rocco you're the best! Cant wait to bring my next buying experience to you.
I will never return to this dealership to have my car serviced ever again. I went to the sales floor and spoke with Michael. I told him that o was interested in training my car and the car that I was interested in getting. I eventually asked him of it would be possible to test drive the car. He starts to get flustered and proceeds to ask me a million questions, if I live in the area, if I work in the area, am I visiting etc. He then starts toand then changes it to tmake up excuses as to why I can not test drive the car. That I needed to make an appointment. Then he changes it to say that the car that the car would need to be put into the shop to test the fluid levels. I started to look around and noticed that I "stood out" and realized what was happening so I left. I later called to speak to a manager of the sales department and was directed to the manager of the finance department. He took my information and told me that he would have the sales manager return my call. It never happened.
Peter Surdi started my experience on the right foot. Easy and attentive, Peter was welcoming, well versed and accommodating. Returning for my registration and plates, I had an issue with a tire that was addressed and resolved in the same visit. This is my 2nd car from Hilltop and I’m glad to have a dealer and salesperson I can trust.
great experience....kept me informed via text! great customer service!.this will be my place for service from now on.
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