Hilo, United States
56 Ponahawai St
$
+18083335450
N/A
This unique ukulele store in downtown Hilo has a broad selection of Hawaiian and other stringed instruments. The shop owner was as knowledgeable about his inventory as he was charismatic. Worth a visit for any musician finding themselves on the windward side of the Big Island.
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If you want the REAL Hawaii feel when and not fall for the touristy shops along Kamehameha avenue, shop this place! HILO Uke store. Rick is a very knowledgeable and good uke player. He has a lot of local players (including famous ones) that come to either play there or give lessons. The tricks that I learned from taking lessons with Rick has been great. The Aloha that is shared is priceless. Best to come in with an open mind and talk to Rick. He knows so much and can really help you chose the right instrument.
Great store for ukes and ukulele supplies. Good advice from local talent.
I left my grandfather's ukulele here MONTHS ago to have the bridge repaired. I have never received a call telling me it's finished and to come pick it up. It's been nearly 5 or 6 months. I've physically been to the shop several times trying to get it back and was told it was almost finished and that I would get a call back. I have never received a call. There is no email to get in touch and they never seem to answer their phone. All I want is my grandfather's ukulele back. So I am desperately trying to get the owners attention this way.
Great little shop. Came in and bought exactly what I was looking for. More valuable to me however was the advice I was given. I was amazed and humbled by Rick on his approach to ukelele playing and how amazingly versatile it is! Hope I have the chance to visit here again!
Rick is a great guy and has always given me a great deal and great service. I always stop by when we sail in from the mainland. So far we have purchased 3 ukuleles and will return again I’m sure. Highly recommended.
I am in utter disgust and shocked by the way we were treated by the store owner. First off- when we went into the store, (door was open with people inside during a Wednesday afternoon) the owner told us he was Not Open. He then proceeded to asking my what my business is there. Wtf? I'm prospectively looking at giving you my business... Is that really how you greet your customers? He then continued to belittle us in a degrading manner, basically telling us that we know nothing about music and guitars/ukeleles. On the contrary, I am a musician and have played guitar for over 20 years. I have never in my entire life engaged with such a problematic 'know-it-all'. I kept my mouth shut and thanked him for his time. He even said sorry as we left. Here's a suggestion: how about let's refrain from treating customers in such a way that warrants an APOLOGY. If you have to apologize to a potential customer in your store, you're doing it wrong. One star only because 0 stars is not an option .
Brought my guitar in for some new strings on my electric guitar after calling in with some questions and talked to a guy named rick. He was super helpful and friendly over the phone. I went to his shop and was 3 times as awesome in person. Brought my guitar in only needing some strings which was really well priced and even strung it for free. Highly recommend this shop for the professionalism that I received when I went in to any one looking for ukuleles or help with guitars. Rick knows his stuff and will definitely have you leave with a smile on your face for sure.
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