Holbrook, United States
94 Somerset Dr
N/A
+1 6316644900
We own a 8000 square foot pre school. In 15 years we never had anyone do a better , neater, cleaner or a job that lasted as long as this! It s been a year. I do buff floors bi weekly, but they still look great!! I have had multiple problems with other companies over the year. Some came back over and over some never did. None looked as good as this company! Thanks Steve!! I can t recommend highly enough. The price was much cheaper as well! Wow!!!
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I contracted with the above concern last week to strip, clean and wax the floors of my store this morning. I picked this concern because I wanted someone who would also be available to clean the store. He told me that 4 hours was plenty of time. He came at 7:15 am this morning and at noon my employees could not get into the store. At 12:15, we were able to go in. When I looked at the floorboards, I got very upset. They were still dirty. I had specifically told him that was one of my concerns when we spoke last week. After a few justifications as to why this was not completed he said he would try again before he left. When I went to the back of the store there, were stains that had not been there before. He explained that that was years worth of damage caused by Mop and Glo. He offered at his expense to come back the next morning and apply more wax. That might cover the stains. He left without try to get the dirt off the floorboards. Later on in the day, I applied a small amount of stripper unto one of the floor tiles. The stain lifted off. This was residue of the Mop and Glo not floor damage. When I called him to voice my displeasure, he told me that I was free to strip the stains and that he would come back and wax the floor after I had done that. I told him I wanted him to come back and finish stripping that floor. He refused stating that the machine would put the stripper all over the floor. Needless to say, I was very angry and he had the nerve to tell me that I was starting to irritate him. I told him if he did not come back and finish stripping the floor I was going to contact the Better, Business Bureau, The Suffolk County Consumer Affairs and file a lawsuit in small claims court. He told me that he knew I would do that because that is the kind of personalty I have. I have never filed lawsuit in small claims and I have never posted a review on Google. I just thought people should be aware of this company's practices. Margaret Callaghan
Company with excellent service.
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