Holland, United States
10967 Paw Paw Dr #8600
N/A
+1 2812419504
Wheelchair-accessible entrance
I have been searching for a good jointer that would not break the bank for a few months. I settled on the Grizzly Helical head parallelogram model. But it has been difficult to find a company that provided the cost/helpful service/quick delivery time/etc. So I was going to settle on a shop fox dovetail/spiral head model that a dealer has available locally. I decided to make one last search on line and found Elite Metal tools. Not only did Kurt provide excellent service and knowledge, but the recommended Grizzly was 300 cheaper than the shop fox dovetail model. He guaranteed that I would have the machine by the following Wednesday. After hearing about many shipping problems as of late, I didn't feel his promise was possible. Yet, at 9:30 Wednesday morning I had the machine in my shop! The crating was well done. The machine exceeds my expectations. Very happy with it so far. Thanks to Kurt and the Elite Metal Tool team! George
like
We ordered the \Ellis 2000 Mitre Band Saw\ for our new shop. The first saw we received was damaged. However, we believe the damage came from the freight carrier. We reported the damage right away, and got a new replacement saw in less than two weeks. The new saw is a dream! The customer service was excellent, very professional and on top of things. I have attached a picture of one of our guys un-crating the saw. You can tell the time and effort they took crating it, and strapping it down so that it was secured for shipping. We at Palmetto Iron are very happy customers!
After ordering a tool online I received an email that I needed to pay an additional 178 in tax. Not a problem - I paid the Paypal link they sent for that. I then received a Paypal refund for that amount. I called to ask why. Apparently I can only pay using wire transfer or check. Last year I when I made a 3,000 purchase with them it declined our debit card (it had a 2,500 per day limit). Despite getting that limit raised with our bank they will now only let us purchase using a wire transfer. Also, zero communication from them on why until I called them. Just a cancelled order on a tool I was waiting on.
Bought a metal pro iron worker from Elite. Kurt took the time to find out what I was going to do and recommended the metal pro 45 ton iron worker. A great little machine. Fit my shop to a T. Will buy from them again. Thanks Kurt
We bought a Huth Pipe bender from Elite Metal Tools, It arrived when promised and was as promised. We are a large shop and demand professionalism from every one we deal with, Elete Metal Tools lived up to that. I am on this site because I am going to have them quote another machine now. Thanks
Deli
The best companies in the category 'Deli'