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Home Decor Outlets

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Little Rock, United States

hdoutlets.com
Furniture store· Outlet store

Home Decor Outlets Reviews | Rating 4.5 out of 5 stars (5 reviews)

Home Decor Outlets is located in Little Rock, United States on 3901 S University Ave SUITE 25. Home Decor Outlets is rated 4.5 out of 5 in the category furniture store in United States.

Address

3901 S University Ave SUITE 25

Phone

+1 5015035750

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly service

Open hours

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Angela Gibson

This place is horrible to say the least. Ordered a bed from them, called them two weeks later and was told it was back ordered for two months. Received a call just yesterday saying it was there. I opted to pick it up, rented a U-Haul got there to find out it was just the headboard and not the entire bed. The so called manager said that is how the order was placed...um, no it was not! I took possession of the headboard and asked when will I get the rest of the bed, was told I would have to pay an additional 200 plus after I’m already being charged for the entire bed. Also was told there is no hardware to put the headboard together and would have to purchase it from Home Depot or Lowe’s. He did not know what he was talking about...the hardware is included! Worse experience ever and will NEVER buy anything from there again, not even a rug!!

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Aaron Davis

Beautiful Store!!!!!!

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Meredith Camille Mack

Very professional customer service. Everyone is so patient and friendly. I love the twin sleigh bed I bought. Even though COVID delayed my delivery they kept me updated and when they finally were able to give me a set delivery date it still came a few days earlier. I would definitely shop there again.

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Terence Bradford

When I first came to the location here in Little Rock I was greeted nicely and given amazing service but it was all a lie. I chose my furniture and they told me that furniture wouldn’t ship until I paid most if not all of it off which is definitely understandable. I come in maybe under a month later after receiving a call that my furniture wouldn’t be here until mid January of 2021. That’s unacceptable!!! So I come up to the store because they told me I could choose something else, cool. I get to the store and they literally have nothing on hand and everything is apparently on back order WOW!!! So the rep Solomon tells me that he would call the sister locations with my preferences and give me a call and text me pictures the next day. That clearly didn’t happen. I had to call and find out that he “apparently called” and they didn’t have anything that I wanted but that some new things might be in within the next few weeks. First problem is that he lied and never called or texted me and second why would it be ok for a customer to have to wait weeks on the possibility that something will come in. On top of that when they can’t meet there customers needs like their satisfaction guarantee says they give you the option to fill out a refund request form and they make sure you understand that it’s just a request meaning that if they decide your reason for the refund isn’t valid under their terms then they can deny it and you will just have to pick something they have or wait a long period of time for what you want. I will NEVER shop here and I highly recommend the same for anyone who reads this review.

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Little Rock

Hi my name is keith joyner the new asm of home decor outlets and if you have shopped with us please come back we have new programs and new people who are ready to please you at your comand and if you have had a problem its not a problem i can get fixed so return when you can dont miss out on a chance of your life time keith joyner signing out thanks again.

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