Lakewood, United States
1000 NJ-70 #10
N/A
+1 7323647322
I have never felt so comfortable working with an agency like I did when I worked with Home Helpers. From start to finish the level of professionalism was only out done by their ability to treat my parents like they were their own. I highly recommend this agency to anyone who needs assistance with their loved ones. Top notch!!
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A nurse practitioner friend referred us to Home Helpers whom she had used for her mom. I am also a registered nurse, so it was imperative to find an excellent agency when my parents started to need help at home. The staff at Home Helpers are professional, caring and involved. We have used them for 3 years now. We have been very fortunate to have them help us navigate the physical and emotional needs of aging parents. We highly recommend Home Helpers.
Sometimes a family needs that extra special touch that only people who truly care can give. We found that in each of the Home Helpers Staff. They lightened our load and provided a comfortable solution during a very trying time. We will always remember, with gratitude, everyone's professionalism, dedication and compassion. Our Dad was in good hands!
Our intake person was wonderful, our aide was wonderful. Then about 2 months into our association, I was asked to change the times my aide came. I was told that I had to or I couldn't have that aide anymore. I told them I'd put those days and hours in place as part of the difficult juggle of work and caring for my Mom. They told me they had tried but it wasn't possible and that I should be flexible.. We had been through 5 other aides and agencies, my Mom was working so well with the aide they sent. She was professional, caring, easy for Mom to feel comfortable with. I asked them to try harder and that I couldn't talk at that time since the nurse was with us. The aide never showed up the next day, and after 2 other incidents of extremely poor communication on the part of the administration I didn't call them back. I wouldn't trust them to stick to the agreement they make with you or to provide excellent communication which is so necessary in these stressful, situations.
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