Homewood, United States
17700 Hoffman Way
N/A
+18009346489
I went to the office with several concerns about my bill that weren’t properly handled over the 800# the night before.. And this young man, Elorite, with a pleasant demeanor listened attentively and patiently as I shared my issues. It took some time but he was very thorough and gave me quality customer service which was like a “breath of fresh air” with life’s stresses these days.
like
Call
My wait was a lil long seeing I was holding a BUNCH of equipment but the guy was really nice once I got to his window, then I was in and out.
I agree with Pete (a few reviews down). Arrived for a 1:30 appointment. Had to wait outside in the cold for 10 minutes. Once inside waited about 10 more minutes before I could explain all I wanted to do was drop off THEIR equipment. Was then told to wait in my car for them to call me in. Asked \how long\, they said 15 maybe 20 minutes, after 35 I went back inside, where I was told I was 3rd in line. Left the equipment on the counter and left. Maybe the worst customer service I've encountered in years.
It was an experience to go to the center. I had an emergency situation. I was told online that it could be as long as three weeks before a tech could come out to my house. Due to the covid 19 restrictions,...so I decided to fix the problem myself, and went to the center. The staff was as accommodating as possible and helped me get the equipment I needed. I returned home and went online with a virtual technician and was able to restore my service. I think the system works very well.
Deli
The best companies in the category 'Deli'