Hopkinton, United States
19 Panciera Ln B
N/A
+14013778171
This lady breeds double merles. We “adopted” one of her doubles from her second buyer, he was a biter, due to the abuse he endured in the home of the original buyer. She took him from the original buyer and re-sold him. When we adopted him from the second owner, he was beautiful and special but he occasionally bit over guarded toys. When I called this breeder to discuss, she knew the dog, knew the story, and had no interest.
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While I am sure this Kennel breeds wonderful dogs, the customer service is awful. A woman named Teresa responded to an email I had about the type of dog they breed and when they would be available. I decided to give her a call since sometimes calling can be easier than emailing. I called the number listed on the website. When she answered she was extremely upset that I had called and said she didn't have time to answer any of my questions. I told her I am sorry for calling, however I am getting as much information from all local breeders as I can before choosing which breeder I would like to go with. She then said \well I suggest you go with another breeder then.\ This woman did not seem to care about how she treats her potential customers and really didn't seem to care to get any new customers. She knows these dogs are in high demand and knows that she can get away with being rude to customers and will still sell her dogs. As I said earlier, while I am sure the dogs are wonderful, she treats her customers like trash.- PLEASE SEE EMAIL SHE SENT ME AFTER HANGING UP ON ME. (note: I called her in the morning, no answer. So that's when I sent an email. The 6 emails were 3 from me, 3 responses from her. Her responses were vague and short so I decided to try to call her again later to see if we could just talk over the phone rather than through vague emails.)
Teresa and her family have been nothing short of amazing. I read reviews and inquired at dozens of places and was not having the best feeling in my stomach. I searched endlessly as I'm looking for a golden to work with a veteran org to train as a service dog. She only had minimal reviews and one negative but i assume its from someone angry he didn't get his way. Terry replied extremely quick and didnt have a desparation to sell to Just anyone. She answered all my questions. She separates herself from other breeders and \so called breeders\ (thru due diligence found one akc certified \breeder\ has animal abuse charges and 3 states investigating his illegal breeding) in many ways. 1. She replies and is consistent. 2. She won't take a deposit UNTIL there is an available pup AND you send it in with a signed contract. That alone made me comfortable. 3. She will let you meet the pups where they're kept. 4. She lets you meet their parents. 5. She has a 2 year health guarantee for every pup providing you hold up your end of what you're supposed to do 6. She takes the remainder of the balance when you choose your pup. She sets you up for success. Guides you on what food to get. Training tips. So much more. When leaving, i pulled over so i could ask to take a pic of the dad of my pup.. No issues and let me right in. Then added myself to the waitlist for a future litter to hopefully also train as a service Dog. I would wait 2 years if we needed to to get our second from terry and not go anywhere else. Thank yall for Valor!
Easy drop off and pick up. My best friend Charlie had a blast! Very very friendly too.
Picked up an Aussie Doodle and it was such a great experience
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