Hot Springs, United States
2250 E Grand Ave
N/A
+1 5016238816
My tank was at 20%. If you take my tank size: 250 gals x .2. I had about 50 gals left in my tank. I took a picture of my gauge everyday until Ferrellgas came out. This morning my tank was about 20%. When I got home, my tank was at 50%. If you take 250 gal x .5. My tank should have 125 gal. I paid for 100 gals today. If my math is right. I only received 75 gals. 125-5075. I knew something wasnt right because I just paid for 150 gal and my tank was almost empty. I won't be using this company.again. I would encourage anyone using this company to take pictures of their gauge prior to them filling your tank up.
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This is a pitfall company they don't care about getting propane out to you when u pay your money and it's a dam shame you gotta wait almost 2 weeks for a delivery this company is a scam and I pray to god they get caught it's sad how they treat their customers smfh
Closed again. Said they would be back on Monday. Went back Monday. Closed again. Went to TSC, got it done. Wish I didn't have my home gas with them.
I am very disappointed with Ferrellgas. I phoned (623-8816) the Hot Springs location 2/19/20 to check the price of propane per gallon. The person that answered the phone asked if I had an account. I told her that I believed that I did not. But many years ago, I did have an account in Arkadelphia. She asked for the spelling of my last name several times. After much looking in her computer, she then asked if I had my own tank. I told her that I did, and It was a 100 lb bottle . She quoted me a price of 2.2999 per gallon. The price at Tractor Supply was 2.89 per gallon. I drove to Ferrellgas where I had the tank filled. After being charged 92.86 to fill the tank, I looked at the invoice once in my truck. I was charged 3.80 per gallon. I took the invoice back in and told the woman that I believed that I had been over charged. I told her that I believed that I had spoken to her earlier that morning and repeated our conversation. She told me that my previous call was probable routed to a different Farrellgas, and that I was quoted a price for propane delivered to my house. I may not be vary knowledgeable about propane but I am fairly sure that Ferrellgas will not deliver 22 lbs of propane to my home to fill a 100 lb propane bottle.
Ferrellgas has been a great company to work with! They are easy to talk to, work with and they provide timely and informative service to those with questions! They have always delivered before the estimated delivery date and have been forgiving when we needed to make payments over a few months when life and finances got tight! Give them a call!!!
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