Berkley, United States
28913 Woodward Ave
$$
+1 2485410363
N/A
Such friendly helpful people. I have a plate that my aunt left for me before she died and it broke. They fixed it and I'm thrilled to have it back!
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I brought an amazing plate back from Turkey as a Christmas gift for someone special and it somehow got a large chip in it on the trip home. An artist friend highly recommended that I take it to House of Renew to be repaired. I was given a time for the repair which took it past Christmas. I let the incredibly nice and helpful owner, Ruth, know my dilemma and she promised to \see what she could do.\ I received a call a full 2 weeks before Christmas that it was ready. When I picked it up, I literally couldn't find the spot that was repaired. When it was pointed out to me, I still had great difficulty seeing it. I was INCREDIBLY happy with the results. I can give it as a gift without the recipient having a clue that it was repaired. I cannot recommend House of Renew strongly enough. If there was a choice for a after the 5 stars, I would have readily checked it!
If I could post zero stars I would. I brought in a picture that was basically a framed collage. A pen had fallen off leaving a tear of the background of the photo that happened during a move. The corners of the frame also had some chipping. House of Renew said they could fix it no problem...... 2 YEARS LATER!!!!!!!!!!!!! Actually it was over two years... like 2 years and 2 months (I gave 2 months of slack due to Covid....). I actually don't even care if it would have taken that long for it to come back looking great. But it didn't. I got it back. You can clearly tell where the pen had just literally been picked up and glued back on. The tear is there and nothing was done to try and repair it. Nor was it explained to me or brought up to me that they couldn't fix it properly. The corners that were damaged were never touched. ANDDDD they SCRATCHED my frame. I do have before pictures when I gave it to them, and the after when I unwrapped it. They gave it to me wrapped so there was no way for me to see these issues at the time of pickup. I messaged/emailed House Of Renew through their website and gave them over a week to respond to me..... no response. I am SUPER disappointed. I will never go back, nor would I recommend anyone to take their repairs here.
They did a great job on my broken vase.
Great friendly people! Outstanding expert service!
Deli
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