Houston, United States
10669 Woodedge Dr
N/A
+18327318942
AWFUL. Two of the five star reviews are from the owner \Ramiro Perez\. They came to replace one side of our fence and install a gate. During this process they managed to cut the refrigerant line to our A/C system, which was not buried but connected to the side of the home as they normally are. The temperature inside of our home went up to over 85 degrees, forcing us to leave our home for the night since we have small children and go to a hotel. Ramiro Perez refused to take any responsibility and was extremely rude and unprofessional when we asked him to contribute to the repairs. The total cost of our hotel stay and A/C repair was 1,000, all of which was caused by this company. They also didn't clean up after themselves and left tons of debris, nails and old fence boards lying around in the front and backyard. We also found large pieces of old cement stuck behind our A/C condenser as if they were too lazy to discard of them properly. There are tons of better options out there for your fence and tree needs. Stay away from this company.
like
Ramiro Perez Fence with Houston Fence And Tree Solutions finally came out to install the fence shortly after my last posting. When I spoke to Mr. Perez he quoted me two prices one for cedar and the other for the pine fence. He said the pine was less expensive. Since I am retired and on a fixed income I chose the pine. I did not think that less expensive meant poor workmanship. I called and texted Mr. Perez several times regarding the gate, the post is split where they installed the latch not to mention the gap’s between the boards. There is a gap between the fence and the side of the house. They also ran a board across the top of the gate, which is a safety hazard. I had an a/c tech come out to check my A/C and he hit his head on the top board. Mr Perez told me this was the only way to secure the gate which I questioned because the previous gate did not have a board running across the top. He did.respond to one of my texts saying he would come to fix the fence but has never showed, this was on June 29, 2020. At this point I have given up on them, will have to get someone else fix or replace. Please make sure you get more than one referral.
Mr Ramirez ( the son) came to my home on Monday 6/1/2020, gave me an estimate. He was very nice, gave me a very reasonable estimate, but said Center Point had to come out first to flag the area. He called me the next morning, asked if they could come out and do the job. I asked about Center Point, he said if would not be a problem. I waited and waited, finally called him after 1pm to ask whether they were coming or not. He said they needed Center Point to come out after all. I asked how long would that take, he said a day or so. I called him on Thursday, his father said they were still waiting on Center Point. I asked if I could call , he gave me the number. I called #811, they said they did not have a case number for my address. I asked if they could come out, really need the fence replaced. Center Point and Comcast came out on Friday, I called young Ramirez, he said will come on Saturday if not for sure on Monday. They did not come on Saturday, I called him after 9am on Monday (today) asked if they were coming if not I would find someone else to do the job, he said they would be at my home at about 2pm. No show, no call again. I don’t understand all the 5 star ratings on their website, because all I have gotten is the run around. Maybe my job was not big enough for them, very unprofessional and just wasted my time.
I had them install a wrought iron gate and the initial job was fine, but after a few months, one side started to sag and the gate was very difficult to open. The receipt stated the gate came with a five-year warranty, so I called them to come fix it. I got the run around for two weeks claiming someone would come fix it, but I finally gave us as they stopped responding.
The company is great the the boss man is great. He keep the workers on line and they trimmed all my trees and they took down oak tree close by my fence and they help me to replace it with great prices. I'm so happy about it and my wife is the person who is everyone mouth because they asking who did the work and I proud to said it was Houston Fences and Tree Solutions.
Deli
The best companies in the category 'Deli'