Houston, United States
11431 Todd St
N/A
+1 2818910951
On-site services
After having our kitchen renovated we called in Santiago to install countertops. Once his team left we realized they had screwed the dishwasher in crooked and left a considerable gap in the trim. I sent him pictures and tried to reach him about this several times, however, to date he has literally left me on “read”. The countertops were installed quickly and the dimensions are all correct which is awesome. There were some dings in the paint that we had to retouch but that’s no big deal. The dishwasher situation is actually quite annoying because the kitchen would be otherwise perfect for this reno stage. We had planned for Santiago to come back and install the remaining portion of our slabs in the bathroom renovations and outdoor kitchen, however, that won’t be the case. After so many great reviews I am quite disappointed in the lack of customer service I received and I wonder what factor led to this....
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On my recent Kitchen upgrade , I recently Hired Northwest Granite & Marble. Santiago provided Fantastic service , IN ADDITION He went above and beyond by reconnecting Plumbing drain lines , this at reasonable additional cost . Overall a great experience , Gracias Santiago! Highly recommend .
The best experience ever with my kitchen remodel. Santiago went above and beyond. Words can't express how happy I am with my kitchen countertops and backsplash. If only I could give a 10
Santiago was incredible to work with. He was timely, his pricing competitive and his work some of the best I've seen in Galveston. Hard workers like Santiago are hard to find and I am so lucky to have connected with him via Thumbtack. Don't hesitate to use him for any countertop replacement project! Highly recommended.
Great quality work. Good communication. Exactly as ordered. Highly recommend.
Deli
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