Houston, United States
1906 W 18th St
$$
+1 7138934537
N/A
Online care
These folks are fast, efficient and have a ton of answers and supplies. I could not be happier with them. Great protocol for cleanliness is these strange times.
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I was very happy with their staff and product selection. It looks tiny, but they stocked it to the rafters with nearly everything one might need, and 2 or 4 or 6 options of every category they have... from lumbar pillows to rollators to wheelchairs to vehicle ramps for their powered scooter options. Very helpful and friendly, solicitous without being pushy in any way, and informative answers to every question we had. Really just a lovely place! We ended up with the right rental for our needs, and they showed us how to use it, how to get it in and out of the vehicle, everything we needed to know!
After seven months since I purchased my lift chair, and a dozen phone calls to Texas medical supply, there is no record at Medicaid that they have filed a claim in my behalf for reimbursement as their advertising say they would. I now have to complete the paperwork and submit them myself. Not a good experience.
I highly recommend Texas Medical Supply. They have been in business for a long time and that says a lot. I used to buy medical supplies often when I lived in Houston. I needed an oxygen concentrator and the company I was renting from was not reputable. I live in Montgomery, TX. Went to see John and he gave me a good deal on one to buy. He also fitted me for a knee brace that supports my knee better than any I have had. After 2 days my concentrators alarm started going off. Called John and he said bring it back I will give you a new one in the box. No hassles. Employees are all polite, knowledgeable, and willing to satisfy the customer. A Highly honest and reputable business. .
So nice to do business with a company that says what they're going to do and follows through in a timely manner. John was very helpful in explaining options and very courteous. And the delivery made by Antonio was right on time. He set up the equipment, gave good instructions, called with a delivery time and was prompt. I would highly recommend this company!
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