Houston, United States
14044 Memorial Dr
N/A
+1 2818709140
Super friendly staff and have some amazing candles and of course lighting
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We have been going to The Shade Tree for years. It's a bright spot ! We brought a lamp in for repair, it was repaired in 10 minutes! I don't expect a turn around that fast every time, but it is certainly nice to know there is a place I can go that will give me excellent service and prioritize my needs.
Well stocked, but the lady who helped me was the best. Knew what I was asking for and how to do it. The work bench was perhaps they most impressive because of thoroughly used it looked, and how well equipped.
I came here to replace the shade on my antique lamp. After much searching, the sales associate found a silk shade for 200. I liked it and wanted to buy it, just wanted to make sure I would like it on the lamp and in the room. I asked for a couple of hours to take it home and think about it. They said no. I said I was almost sure it would work and offered to pay in full if they would just let me bring it back the same day in the unlikely case it didn't work. They said they would only allow an exchange. For what? This was the only shade that worked! So I ended up walking out and going straight to the lamp store in my neighborhood. The owner there gave me 4 shades to try without even taking my cc number! One was perfect, and 50 cheaper! Good for me, bad for The Shade Tree.
I have been a long time resident of the west Houston area and have purchased lamp shades at the Memorial location twice. The first set of shades that I purchased lasted 20 years and might have lasted longer if one of my lamps hadn't been knocked over. I recently purchased 3 more shades that are beautiful and fit my decor perfectly. I could have bought cheaper shades elsewhere but I returned for the quality of the products that the Shade Tree stocks. I had no problem with the customer service. The associate was great and even had another store send a shade to match. As their website states, you really should bring in your lamp for the best fit.
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