Houston, United States
2025 Turning Basin Dr Ste 804
N/A
+1 8778993466
HORRIBLE CUSTOMER SERVICE. THE OWNER “FRANK M” WHICH HIS REAL NAME IS ALI PRASLA RUDELY WOULD NOT HELP WITH MY DEFECTIVE BUBBLE MAILERS THEY SHIPPED ME AS MY FIRST PURCHASE FROM THESE PEOPLE I WILL NEVER BUY FROM THEM AGAIN STAY AWAY! THE EMPLOYEES WORKING AT THE PLACE WERE EXTREMELY RUDE AFTER TELLING THEM MY ISSUE, THE OWNER SAID IM WASTING THEIR TIME WITH A SMALL ORDER. WHO ORDERS IN BULK AS A FIRST PURCHASE TO SEE HOW THE QUALITY IS? DO NOT SUPPORT THIS BUSINESS!
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I left a note with my order asking about shipping. A short time late I got a call saying they don't have that option which is fine with me. Next thing I know the guy is getting upset and says he's going to cancel my order. It was pretty weird, but I guess my order of 5000 bags was a problem for him. I have no clue why he got so upset on a high profit order like this, but to each their own.
horrible customer service will never buy from again don’t shop here things like that
Crazy fast shipping and amazing customer service! Great products! Highly recommend!!!!
I was Amazed at how quickly I received my order!! I was using another vendor for years and stumbled across US Poly Pack and I'm extremely glad I did. Their prices are great and I've saved a ton! I found my new vendor!
Great products and fast delivery! Every time I’ve contacted customer service with questions regarding their products it was always kind and professional, as well as very detailed. She made sure I was receiving the correct product for the job!
Excellent customer service and very fast shipping. Prices are also very good. Will definitely be a return customer.
They have very nice web page. Made an order but had a worst customer service not handling nicely. Not trying to solve issue that seems don't have enough online and retail sales experience.. Need to respect and know customer rights..They block me which have no issue to do that unbelievable.. Customer service person is pompous and arrogant...
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