Howard Lake, United States
300 Dura Dr
N/A
+1 3205433872
When we purchased our home, one of the selling points was the recently remodeled kitchen with Dura Supreme Cabinets. WOW Right. Much to our dismay shortly after moving in the cabinet doors, and drawer faces started to peel. At this point there is not a door or drawer face that is not peeling. When we contacted the local reseller who in turn contacted their rep we were told, sorry but the life time warranty does not transfer if the home is sold. So we thought we were investing with a home with a quality brand, only to find out that he brand doesn't mean squat if you aren't the original owner.
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I have been a cabinet dealer for 18 years - having worked with MANY manufacturers through the years. I am coming up on 4 years with Dura Supreme Cabinetry and I completely appreciate their product catalog, ease of customization and their dedicated lead times. Are any manufacturers perfect? NO! None of them are... when things don't go according to plan is where you see the true grit of a company. We had a decent sized mishap on a project this last Summer - Dura Supreme stepped up to the plate, handled the issues with grace and got everything turned around. We love Dura Supreme!
I just completed the installation of my 2nd kitchen using Dura Supreme Cabinetry. My previous kitchen was 12 years old and held up great with 3 boys and a big Lab. During a whole house remodel we decided to go from country to a more modern style. So we chose Dura Supreme, once again for kitchen #2. We went with a clean looking door called Dempsey in painted white. Wow the kitchen looks great. I don't plan on another kitchen while living in this house, but if I move I would seek out a Dura Supreme dealer in my new area.
We are a cabinet dealer in New England and we have been selling Dura Supreme for many years. We also sell cabinets from 7 other brands so we are able to compare Dura to different lines. Dura Supreme Cabinetry has an excellent product catalog, a complete line of construction options (framed, frameless, and inset) and a track record of consistently delivering their high quality cabinets within their estimated lead time. All that said, our absolute favorite thing about Dura is their customer service. When our designers have a question about custom modifications while design a kitchen or if we need to need to replace a damaged door, the team at Dura always replies with alacrity and a willingness to help. We love working with and selling Dura Supreme!
I have been a Dura Supreme representative for 30 years now. I have a showroom in Stamford, Ct. that represents the wonderful choices for all their finishes and storage solutions. Dura Supreme offers the best of all Worlds, Made in the USA and is always on the forefront of innovation but at great value.
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