Kansas City, United States
2810 S 44th St
N/A
+19134320002
I've used Hubcap and Wheel multiple times and sent several friends to them as well as a few coworkers and always been happy with the customer service and ease of the process. I've always worked with Tony and he knows his stuff, makes educated suggestions that save money whether in the cost or by going with a better quality product. Keep doing what you're doing and I'll keep spreading the good word!
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Very unprofessional. I brought in a wheel to repair a small bend. I was told it'll be done the next day. Next day comes it wasn't, whatever no big deal. I had to call 2 days later to ask if it was finished. They told me it was finished today, but there's a problem with the tires. I get there they said the tires are completely ruined and that the person get put the tires on messed it up. I said that's interesting. These tires are brand new and I was there when it was put on. There was no problem. It wasn't messed up when they took the tires off to fix the bend on my wheel. (Note: I got tires a little smaller so I can have a little stretch. The person putting it on is well experienced in that.) the guy in front keeps insisting saying the person that put it on messed up the tires. It's beyond being able to put it to use. During the time they had my wheel. I was never notified of the problem till I went to go get it. But the day before they told me they just need to mount the tires and it'll be done for pick up today. I was furious! All he kept saying is its 75 for the fix and the person that put the tire on messed it up. Worse customer service ever! You don't want to do business with someone that's gonna yell at you and blame someone else! I will never go back!
I bent a stock steel rim when I ran over a piece of debris someone left on the interstate. I called all over the KC area and these guys were one of the only ones who could get me a new rim and they had the best price. They ordered the rim for me and put the tire on it within a couple of days. They also put the rim/tire back on my car for me at no extra charge. I will definitely be back if I ever need a new rim again.
Awesome prices, horrible customer service. Spent 1700 on tires there and had a tire lose its wheel weight making it out of balance. They couldn't squeeze me in their work schedule to balance one tire. I had to take the tire and rim off in my driveway and take it to them to get it balanced. I was never apologize to and never told sorry I would never treat a customer that way. I was giving dirty looks though. I have always believed in supporting local businesses. But I believe I will buy my next set of tires off the internet. I can get this kind of service at the gas station by my house.
Never gotten wheels before. So I found this place. Juli was very helpful & the other fella was helpful as well. I love my new wheels, thanks guys!
Do not go here! Has all the business he needs and way too busy to mount tires! Only works on products he sells you so he can have his HIGH markup. He cannot beat internet prices and does not try. I will go to Missouri from now on. They don't charge for extras and tax labor costs. Good Luck.
I was out at Hub Cap & Wheel store this morning, Great service, had what I needed and the lady even carried my hub caps to the car and put them in the trunk for me. Wow! I had wonderful service, and I will return if there is anything else I need for my 2008 Saturn. Thanks for being there for me.
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