Fayetteville, United States
4044 Frontage Rd
N/A
+1 4795211270
Wheelchair-accessible entrance
I filled out the paperwork I thought was needed. A few days later I got a letter that I filled out the wrong thing. I asked them to send me the correct paperwork and two weeks later, I'm Still waiting for it. I have a medical condition that I take medication for. It costs about 13,000 a month. I haven't had it due to them not sending the paperwork. I hope I don't end up in the hospital again, as I recently was a few months ago. I sure hope it gets straightened out soon.
like
They were really nice and helped with making sure I had the correct application and information.
It's better to go in person, I can never get anyone on the phone. I've waited hours then when it said there was 1 person ahead of me it hung up. Make sure you get a print off/stamped copy of everything you turn in because the 1st time I went in they had nothing in there system and I had to get it all done again.
Quick & Social Distancing is Observed ️
I have literally been on hold for over two hours which would be fine. If the machine didn’t say I only had one call ahead of me the entire time. They need more than one person answering the phones.
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