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K. Neal Truck and Bus Center

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Hyattsville, United States

knealtbc.com
Bus company· Truck repair shop· Used truck dealer· "First to Serve Others"​· Truck dealer· Truck parts supplier· Trucking company

K. Neal Truck and Bus Center Reviews | Rating 4.1 out of 5 stars (5 reviews)

K. Neal Truck and Bus Center is located in Hyattsville, United States on 5000 Tuxedo Rd. K. Neal Truck and Bus Center is rated 4.1 out of 5 in the category bus company in United States. K. Neal Truck and Bus Center (K. Neal) is a full service multi-location commercial truck and bus dealership representing the International, Hino, Mitsubishi Fuso, and IC Bus brands. With multiple locations throughout the Washington metropolitan area, the dealership serves as a one-stop shop for our clients, providing new and previously owned sales, all-makes parts, as well as best in class service and maintenance. It is a family-owned and operated business as well as one of only two minority-owned commercial truck and bus dealerships in the country, with revenue of more than 110 million annually. Call or visit one of our locations today! Hyattsville (Headquarters) 5000 Tuxedo Road, Hyattsville, MD 20781 Phone: 301-772-5100 Hours: Monday-Friday, 6 a.m.-5 p.m. Lorton 10025 Richmond Highway, Lorton, VA 22079 Phone: 703-550-3613 Hours: Monday-Friday, 6 a.m.-5 p.m. Gaithersburg 18970 Woodfield Road, Gaithersburg, MD 20879 Phone: 301-258-7788 Hours: Monday-Friday, 6 a.m.-5 p.m. Used Truck Center 6111 Sheriff Road, Capitol Heights, MD 20743 Phone: 301-772-4323 Hours: Monday-Friday, 7 a.m. - 5 p.m. Follow us on Instagram, Facebook, and YouTube @KNealTBC!

Address

5000 Tuxedo Rd

Phone

+1 3017725100

Company size

51-200 employees

Headquarters

Hyattsville, Maryland

Founded

2006

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Open hours

...
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B

B&P Dispatch

Dealing with K Neal reminds me of dealing with the MVA. We used to use K Neal on our trucks, the quality of work was terrible, just terrible. It looked like a child had wired up the lights (using literal wire twist connectors). We paid a huge amount of money to have an inframe done on a truck, only to have a terrible oil leak. K Neal told us the rear main seal was bad, but they didn't change a 40 part while they were in there because \it wasn't on the invoice\. They then charged in excess of 1,500 to drop the trans and change the rear main seal. Thank god we found other dealers (one in Annapolis specifically) that is FANTASTIC to deal with. I will go out of my way to never spend one dollar here.

P

Pat T

DOT put me out of service for a leaking tank. The new one was on backorder from the International dealer. I spoke to Sebastian him and Ken were able to repair my old tank to get me back on the road the same day. They also have a NAPA store in their shop. Added bonus. The repair was fair and fast!

M

Martha Martinez

I have been having trouble with my cab airbags for a few months. I had my air leveler replaced and thought problem was solved. Then noticed I was having trouble fueling on driver side due to an airbag being too low. Had headache trying to find replacements at a reasonable price. Finally had airbags replaced. Still having a low cab problem and difficulty fueling. I called K and Neal to order front cab bushings because that was the only thing left to replace. I talked to April who was extremely knowledgeable and friendly. Upon arrival was greeted by Brett and he escorted me to meet April. After a short conversation about my difficulties she referred me to the manager who walked out to my truck and did a quick visual inspection. He checked the cab bushings and told me that they did not need to be replaced. To my amazement this gentleman adjusted my leveler and got my cab to raise up. I am completely happy with the attention, service and results from the phone call until I left the facility. This could have been another situation but it wasn’t. They went out of there way to help me and didn’t charge me a single penny. Did I mention that I was under a load with a tight delivery schedule in Beltsville, MD. Being that this was my first time in the DC area I can’t thank these people enough. Not too mention that the facility is beautiful and super clean. I recommend this place to anyone that drives an International. Best service I’ve experienced in 10 yrs. of driving! I wish all dealers could be this awesome!!!

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Gabriel Abarca

The estimated time to answer the phone calls are about 30 minutes every single time that I call Terrible service

W

william holt

Big mistake staying here for the rate they change.

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