Charleston, United States
1523 Savannah Hwy
N/A
Our salesman was Ivan Richardson, he was very professional, has a great personality, and was very easy to deal with. He took care of the issues which we had with the vehicle in a timely fashion. I would and will recommend him and Hendrick,s to anyone who is looking for a vehicle. The Hendrick,s service department I recommend as well. They are friendly and addressed the issues we had in a timely fashion. We are very satisfied with our 2005 explorer. Keep up the good work.
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We had a excellent car buying experience here. Our salesman Jeffry Davis was great at helping us find exactly what we were looking for. We had a fairly specific list of things we were looking for in a car, on a specific budget, and Jeffry was able to accommodate everything. He went out of his way to help us find the perfect car and wasn't pushy about sales at all. We felt no uncomfortable buying pressure and left the dealership confident we had made a great purchase. We would definitely recommend Jeffry and Hendrick Hyundai to anyone trying to buy a car.
We visited Hendrick Hyundai on 1/5/2015 looking for a new vehicle for my wife. After speaking with the salesperson about the different selections and options we decided to test drive the Sonata Eco model. The safety and styling were perfect for what we wanted in her car. The staff at Hendrick Hyundai explained our financing options then proceeded to manage all of the details in a very professional manner. My wife and I left to discuss the purchase privately over lunch. We returned the next day with her 2005 Hyundai Sonata and left that afternoon with her new 2015 Hyundai Sonata Eco. I give this dealership 5 *
I bought a car from this location in January of 2016, and I have received nothing but helpfulness, and assistance with anything I need for my vehicle. I have had some trouble with my alternator, and the associates at this location have taken my vehicle, provided me with all the information I need to get it replaced, and have even offered to drive me back and forth! I will ALWAYS service and buy vehicles from this location thanks to the great associates here. Keep up the good work, to all who work here. And if you're looking for real customer satisfaction in your next car buying venture, this is where you go.
Buying the car is easy, getting proper service is another. If you want to buy a Hyundai they are good, their service dept on a scale of 1-10 doesn't even make it to a 1. Wait time is awful, quality of service is sub par and the advisers just don't care. It is shame on me that I kept going back as for 5x in a row their time expectations have always been off by more the 2x and I always had to go back to have same issues corrected. Go to Hyundai North as for some reason they get as these guys don't.
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