Richmond, United States
2109 Spencer Rd
N/A
+1 8042852359
Gender-neutral toilets
Their portal is convenient to sign your dog up for daycare and add-on services. I just don't understand why there is constant barking every time I pick up my dog. No other day care I've had experience with have that much barking in the back. Are the dogs ok back there? Also my puppy literally got kennel cough here a few weeks ago. When I started to notice symptoms I called them to ask about it and they didn't mention anything out of the ordinary. Come 1 week later they send a generic email that there were some reported cases. I emailed back to ask for a refund on the day my dog got it and have yet to hear back. They also don't provide daily report cards as advertised when I first signed up. When I asked about it they said they were not staffed, but every time I come there are literally staff just standing around. It is so random when we get pictures. Another annoying thing is that they require you to take off their leash and collar and it's such a hassle if you're tag teaming dog pick ups with another person as well as wrestling your puppy to put on their collar. I really wanted to like this place because it's spacious for my dog to run around however there are some improvements that can be made.
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Brittney and Valerie are amazing people who really know there stuff with dogs. After my puppy Dempsey went through their program, he completely transformed into the most obedient, happiest dog who tried his hardest to be the best boy he could be. Every day he came home from training he was exhausted and smiling, and I loved the pictures they shared from his time spent there, I could tell he was so happy. I cannot recommend this business enough, after sending Dempsey through the program I insisted that my parents send their own rescue dog Kirby, and my girlfriend send her 2 year old Yoshi through as well and both dogs are total success stories. I loved how much the entire team seemed to really know and care for the dogs we put through the program. Between the daily report cards and the photo updates of the dogs while they spent time there, we always knew that they were being treated with the utmost care. The next dog I get will for sure be put through their amazing program. Every dollar was worth it. Brittney Schardein is a miracle worker!
The only place I trust to board my dog. She loves daycare here as well. She is safe, loved, and appreciated for her unique dog-ness.
Have been using their services on a weekly basis for over 2 years. My dog loves it!
Simply THE BEST! They have helped me raise Stevie Dee Dog Woof Love
Deli
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